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Nicky Mathew Email & Phone Number
Customer Success Manager
at
Apptio, an IBM Company
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Bengaluru, Karnataka, India
Who is Nicky Mathew? Overview
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Quick answer
Nicky Mathew is listed as Customer Success Manager at Apptio, an IBM Company, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Nicky Mathew.
Nicky Mathew previously worked as Customer Success Manager at Apptio and Messaging Service Specialist at Ntt Data Services. Nicky Mathew holds Master'S Degree, Information Technology from Christ University Faculty Of Engineering.
Company email context
Email format at Apptio, an IBM Company
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Apptio, an IBM Company
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Profile bio
About Nicky Mathew
I have more than seven years of experience in consulting, support and training delivery at both established organization to budding startup. I have used design thinking, growth mindset and strong problem-solving skills for enhancing the client experience and achieving strategic goals of the organization. I am also a good facilitator who can enable learners to develop an interest in the content that I am training.
Listed skills include Itil, Active Directory, Virtualization, Operating Systems, and 20 others.
Current workplace
Nicky Mathew's current company
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10 roles
Nicky Mathew work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Jul 2023 - Present
Messaging Service Specialist
- Build, support& maintain Cloud & On-premise Ironport appliances, Cloud & On-premise Proofpoint appliances
- Support & maintain sendmail relays including the Linux OS
- Maintaining access lists for application servers relaying using Sendmail or Ironport
- Whitelisting & Blacklisting of senders and domains as per customer requirements
- Modifying email policies, content filters, mail routes etc on email security appliances as per customer needs
- Message tracking on email security appliances and investigating of email delivery issues
Nov 2019 - Jul 2023
Co-Founder And Head Of Operations
Nova Solutions, Bangalore
- Understood manpower gaps and provided staffing solutions for short term and long term project(One time and contract to hire).- Payment follow-ups, Negotiate agreement terms and documentation of the agreement.- Provided consultation for big and small software development, support and operations projects.- Conducted training on Windows Server.
Apr 2017 - Apr 2019
Intern
Reliance Infocomm Limited
Hands on experience on - DeviceWISE IoT platformHands on experience on - IBM Watson IoT platformOnboard devices to platformPublish device, sensor and Gateway data to platformSubscribe to platform on devices, sensors, and gatewayCreate dashboards to view sensor valuesTested Functional capabilities, API capabilities and security functionalities of platform
Nov 2016 - Mar 2017
Senior Technical Trainer
- End to End scheduling of external training for level 3 and above training for which we don't have internal resource (SME, TS).- Deliver trainings at different locations on: - VMware Install Configure and Manage for internal employees. - Training for newly hired trainees on: Virtualization, Storage foundation, - Server Foundation training - Operating.
Jan 2015 - Jul 2015
Technical Trainer
Deliver technical training on VMware vSphere – Install, Configure and Manage for internal employees.Training for new joiners on: Virtualization, Storage foundation, Server Foundation training, Operating System troubleshooting, Computer Networking and Hardware.End to End scheduling of external training for level 3 and above training, for which we don't have.
Jan 2013 - Dec 2014
Technical And Sales Training - Iyogi Technical Services
Deliver technical training for internal employees and New hire on Netgear Wireless router and Access point Configuration.Deliver training on iYogi products for Netgear customers.Provide on the Job Training (OJT) and support for Newly Hired Joiners.
Oct 2011 - Jan 2013
Senior Technical Support Representative
Handle escalation calls on Belkin Small Office Home Office (SOHO) Networking Products.Handle irate customer calls on Belkin SOHO networking products.Assist Fresher on handling calls.Provide on the Job Training (OJT) for New Hire to help them transition.
Jan 2011 - Oct 2011
Technical Support Representative
Provide technical support to Belkin customer on configuring wireless router and access points on call.Handle call on troubleshooting wireless SOHO router and computer network issues.Provide resolution on call for various SOHO device issue
Aug 2009 - Jan 2011
4 education records
Nicky Mathew education
Master'S Degree, Information Technology
Christ University Faculty Of Engineering
Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering
B T L Institute Of Technology
Puc
Christ College, Bangalore
Middle And High School
St Josephs Indian High School, Bangalore
FAQ
Frequently asked questions about Nicky Mathew
Quick answers generated from the profile data available on this page.
What company does Nicky Mathew work for?
Nicky Mathew works for Apptio, an IBM Company.
What is Nicky Mathew's role at Apptio, an IBM Company?
Nicky Mathew is listed as Customer Success Manager at Apptio, an IBM Company.
Where is Nicky Mathew based?
Nicky Mathew is based in Bengaluru, Karnataka, India while working with Apptio, an IBM Company.
What companies has Nicky Mathew worked for?
Nicky Mathew has worked for Apptio, An Ibm Company, Apptio, Ntt Data Services, Nova Solutions, Bangalore, and Reliance Infocomm Limited.
How can I contact Nicky Mathew?
You can use AeroLeads to view verified contact signals for Nicky Mathew at Apptio, an IBM Company, including work email, phone, and LinkedIn data when available.
What schools did Nicky Mathew attend?
Nicky Mathew holds Master'S Degree, Information Technology from Christ University Faculty Of Engineering.
What skills is Nicky Mathew known for?
Nicky Mathew is listed with skills including Itil, Active Directory, Virtualization, Operating Systems, Ccna, It Service Management, Cisco Technologies, and Windows Server.
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