Neeharika (Nicky) Chauhan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

India

Before making the decision to come to Australia to start a new life, I had built an accomplished career working for global enterprise brands. My most recent role was working for a world leader in IT software consulting and software development: http://www.hcltech.com- Identification and assessment of company’s future staffing requirements short, medium, long term- Liaising with company's senior management to determine HR requirements - Ensuring new projects have the profiles that will lead to successful client engagements- Assisted with HR requirements for closure of deals- Determining the resource requirement as per the Resource Forecast Reports published- Successfully handled requests each month and coordinated all training / inductions- Coordinated all recruitment / selection, including development of advertisements, PDs- Understanding Project Requirements - Fulfilling gaps between projects and employee’s expectations- Strategic resource allocation of the associate into various projects- Constant monitoring/tracking and utilisation of resources- Coordination of all workforce support services to assist managers and their teams

India

Previous role with global digital marketing and technology agency where I served in “dual” role, servicing the resources / personnel needs of departments and supporting day to day activities on special projects and campaigns (throughout entire life cycle): http://www.edynamic.net- Coordination with stakeholders in fulfilling/understanding current/forecasted requirements- Handling critical requirements with urgent resource needs (real time troubleshooting)- Built new process documents/presentations/workflows for the Resource Management Group- MIS reporting (Fortnightly Dashboard release/Weekly resource status reports)- Created critical Financial Dashboards- Built the Skill Database (Skill rating done), Employee Master data and Pipeline project database- Resource Utilisation matrix maintained- Handled end to end cycle of on-boarding of new resources- Organised and coordinated training / professional development with training partner organisations- Prepared and analysed new HR policy documents for the organisation- Creation and maintenance of standardized templates for tracking, communication, reviews- Tracking revenue and gross margins and publish proactively to senior management- Provided daily support to project managers alerting them of critical developments throughout SDLC

India

Previous role for US global IT company, where I won Best Service Ambassador Award as a result of my continuous contributions to projects / operations. Worked in different capacities where I executed duties on major projects for the company. I was admired for my excellent work ethic and ability to undertake technical and business tasks: http://www.dell.com/en-us/work/learn/by-service-type- Worked as PMO on Catholic Healthcare West (CHW project: running under the Healthcare vertical which develops and maintains the software’s running for various hospitals under CHW in the US- Initially started off in Resource Management team: RMG has a very important role in Dell Services, managing and utilising the Manpower effectively to fulfil new positions- Identifying resources pertaining to requirements in pipeline both for internal as well as global projects- UnderstandingProject Requirements- Fulfilling the gap between the projects & the employee’s expectation- Resource allocation of the associate into various projects.- Identifying resources pertaining to requirements in pipeline both for internal / global projects- Ensuring constant monitoring/tracking and utilization of resources to maximise efficiencies- Subcontracting/Vendor Management - Screening resumes & shortlist candidates- Conduct walk-in interviews - Coordinating for all stages of technical / final interview- Conducting Induction for the New Joinees on Board.- Identifying training needs for associates to bridge gaps

India

First job working in frontline support role assisting endusers from all around the world: www.ibm.com- Troubleshooting Software and hardware Issues- Frontline customer service and customer support- Documentation of issues and resolutions- Meet and exceed KPIs

B.Tech, Computer Science

Xii, Non-Medical (Pcm)

Education record