CareerCoachingPro helps individuals find fulfilling roles with better pay and supports career advancement. We also assist businesses in retaining talent and providing career transition services for employees.• Executed live site projects with the ability to adapt within business constraints while delivering measurable impact.• Participated actively in Agile Scrum ceremonies including grooming, planning and demos, enhancing team collaboration and project deliverables.• Collaborated with product owner to write user stories, prioritize tasks, and develop project scope to ensure alignment with business goals.• Contributed autonomously and within an Agile team environment, taking accountability for delivering outcomes to satisfy customer and stakeholder needs.• Engaged in design sprints to implement user feedback to improve user interaction with site.

Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. • Partnered with stakeholders to define clear briefs and research objectives in a complex problem space, enabling rapid iteration and strategic decision-making.• Conducted qualitative research with 6 participants to inform the design process with actionable insights and develop solutions.• Synthesized research findings for product recommendations and collaborated with designers to integrate insights.• Collaborated with UX Designer to analyze user research that identified key pain points and opportunities. Aiming for a 20% increase in user satisfaction of the app feed.• Developed forward-facing design solutions to enhance user engagement and improve overall user experience.

The International Baccalaureate® (IB) is a non-profit educational foundation, motivated by its mission, focused on the student. IB offers four programmes for students aged 3 to 19 help develop the intellectual, personal, emotional and social skills to live, learn and work in a rapidly globalizing world.• Led a transformation initiative to revamp the International Baccalaureate (IB) program application process, reducing completion time from five years to one.• Acted as a thought leader and advocate for users to ensure research driven insights influenced design decisions. • Collaborated with cross-functional teams throughout the product life cycle to align design and research insights with business objectives, resulting in improved outcomes for users. • Communicated design outcomes and illustrated recommendations in a clear way to ensure stakeholder alignment and actionable outcomes.• Actively engaged with product team to facilitate meetings to ensure consistency throughout project.

Y-Labs' mission is to accelerate social change within communities through humane design, emerging technology, and youth entreprenuership. Their educational programs target 14 to 20 year-olds in high schools + colleges with interests in the STEAMS and demonstrated passion for social innovation.• Created user-friendly and visually appealing website pages for an online Learning Management System (LMS) to enhance user engagement and facilitate effective learning experiences. • Established collaborative goals with fellow designers to produce wireframes, low-high fidelity mockups, and prototypes, ensuring alignment with project goals and design integrity.• Conducted remote usability tests to gather user insights and iterate on designs, resulting in improved overall usability of the site based on stakeholder feedback.• Implemented UI design techniques including hierarchy and layout consistency, to provide a seamless user experience and improve accessibility for diverse learners.• Collaborated with fellow designers to ensure design feasibility and alignment with project timeliness promoting effective communication and project success.

My Fave Places™ (MFP) offers a straightforward no ads mobile platform for people to save and share the places they love. Have real-time chats with friends and followers. Let MFP be your A-Z. • Elicited business goals and user needs from stakeholders to guide the design process for a new mobile home screen, ensuring user and business goals were met.• Mapped user flows to map out user interactions to enhance access to the influencer list, facilitating a more intuitive user experience.• Conducted usability assessments of the existing home screen to identify pain points and opportunities to improve, directly informing design decisions.• Collaborated with team members in a remote setting using virtual tools to streamline communication and efficiently share design work, fostering a cohesive work environment. • Presented design concepts and user flows to stakeholders to gather feedback and iterate on solutions, ensuring the final design satisfied the needs of users and the business.

Manhattan Strategy is a boutique research and management consulting firm dedicated to helping our government and commercial clients achieve performance excellence. • Produced digital and print content to ensure consistent messaging and enhance user engagement to align with stakeholder needs to improve brand recognition.• Collaborated with cross functional teams to create cohesive designs that meet project-specific requirements, fostering effective communication and driving project success.• Developed user-centered visual assets for various marketing materials to support client initiatives and improve the over all user experience.• Implemented design best practices to maintain high standards of quality, assuring that the final products effectively addressed the needs of stakeholders and met project goals.• Conducted design reviews and gathered user feedback to iterate on design solutions, ensuring the final products effectively addressed user needs and enhanced satisfaction.

Abt Global is a mission-driven consulting and research firm. For almost 60 years, Abt has tackled society’s toughest problems, pioneering evidence and innovation that improves policy, systems, and lives. • Managed collaborations with over 20 federal agencies (including SSA, U.S. Treasury, and USAID) to deliver user-centered visual communications that met client objectives and regulatory requirements, enhancing stakeholder satisfaction.• Developed and implemented over 100 digital and print materials to improve user engagement and communication effectiveness for more than 30 internal and external clients. • Designed over 200 graphics and conceptual models to enhance users' understanding of complex information, facilitating clearer communication in proposals and collateral.• Streamlined the design process by developing standardized templates and guidelines to ensure consistency across all materials, enhancing overall brand identity and reducing production time.• Collaborated with cross-functional teams and gathered user feedback on design projects to create more effective user-centered solutions that address diverse client needs for a better user experience.