Cháneka Arthur, Mfa Email & Phone Number

• CareerCoachingPro helps individuals find fulfilling roles with better pay and supports career advancement. We also assist businesses in retaining talent and providing career transition services for employees.
• Executed live site projects with the ability to adapt within business constraints while delivering measurable impact.
• Participated actively in Agile Scrum ceremonies including grooming, planning and demos, enhancing team collaboration and project deliverables.
• Collaborated with product owner to write user stories, prioritize tasks, and develop project scope to ensure alignment with business goals.
• Contributed autonomously and within an Agile team environment, taking accountability for delivering outcomes to satisfy customer and stakeholder needs.
• Engaged in design sprints to implement user feedback to improve user interaction with site.

Radnor, PA, US

• Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement.
• Partnered with stakeholders to define clear briefs and research objectives in a complex problem space, enabling rapid iteration and strategic decision-making.
• Conducted qualitative research with 6 participants to inform the design process with actionable insights and develop solutions.
• Synthesized research findings for product recommendations and collaborated with designers to integrate insights.
• Collaborated with UX Designer to analyze user research that identified key pain points and opportunities. Aiming for a 20% increase in user satisfaction of the app feed.
• Developed forward-facing design solutions to enhance user engagement and improve overall user experience.

Genève, Switzerland, CH

• The International Baccalaureate® (IB) is a non-profit educational foundation, motivated by its mission, focused on the student. IB offers four programmes for students aged 3 to 19 help develop the intellectual.
• Led a transformation initiative to revamp the International Baccalaureate (IB) program application process, reducing completion time from five years to one.
• Acted as a thought leader and advocate for users to ensure research driven insights influenced design decisions.
• Collaborated with cross-functional teams throughout the product life cycle to align design and research insights with business objectives, resulting in improved outcomes for users.
• Communicated design outcomes and illustrated recommendations in a clear way to ensure stakeholder alignment and actionable outcomes.
• Actively engaged with product team to facilitate meetings to ensure consistency throughout project.

Palo Alto, California, US

• Y-Labs' mission is to accelerate social change within communities through humane design, emerging technology, and youth entreprenuership. Their educational programs target 14 to 20 year-olds in high schools + colleges.
• Created user-friendly and visually appealing website pages for an online Learning Management System (LMS) to enhance user engagement and facilitate effective learning experiences.
• Established collaborative goals with fellow designers to produce wireframes, low-high fidelity mockups, and prototypes, ensuring alignment with project goals and design integrity.
• Conducted remote usability tests to gather user insights and iterate on designs, resulting in improved overall usability of the site based on stakeholder feedback.
• Implemented UI design techniques including hierarchy and layout consistency, to provide a seamless user experience and improve accessibility for diverse learners.
• Collaborated with fellow designers to ensure design feasibility and alignment with project timeliness promoting effective communication and project success.

New York City, NY, US

• My Fave Places™ (MFP) offers a straightforward no ads mobile platform for people to save and share the places they love. Have real-time chats with friends and followers. Let MFP be your A-Z.
• Elicited business goals and user needs from stakeholders to guide the design process for a new mobile home screen, ensuring user and business goals were met.
• Mapped user flows to map out user interactions to enhance access to the influencer list, facilitating a more intuitive user experience.
• Conducted usability assessments of the existing home screen to identify pain points and opportunities to improve, directly informing design decisions.
• Collaborated with team members in a remote setting using virtual tools to streamline communication and efficiently share design work, fostering a cohesive work environment.
• Presented design concepts and user flows to stakeholders to gather feedback and iterate on solutions, ensuring the final design satisfied the needs of users and the business.

Bethesda, Maryland, US

• Manhattan Strategy is a boutique research and management consulting firm dedicated to helping our government and commercial clients achieve performance excellence.
• Produced digital and print content to ensure consistent messaging and enhance user engagement to align with stakeholder needs to improve brand recognition.
• Collaborated with cross functional teams to create cohesive designs that meet project-specific requirements, fostering effective communication and driving project success.
• Developed user-centered visual assets for various marketing materials to support client initiatives and improve the over all user experience.
• Implemented design best practices to maintain high standards of quality, assuring that the final products effectively addressed the needs of stakeholders and met project goals.
• Conducted design reviews and gathered user feedback to iterate on design solutions, ensuring the final products effectively addressed user needs and enhanced satisfaction.

Rockville, Maryland, US

• Abt Global is a mission-driven consulting and research firm. For almost 60 years, Abt has tackled society’s toughest problems, pioneering evidence and innovation that improves policy, systems, and lives.
• Managed collaborations with over 20 federal agencies (including SSA, U.S. Treasury, and USAID) to deliver user-centered visual communications that met client objectives and regulatory requirements, enhancing.
• Developed and implemented over 100 digital and print materials to improve user engagement and communication effectiveness for more than 30 internal and external clients.
• Designed over 200 graphics and conceptual models to enhance users' understanding of complex information, facilitating clearer communication in proposals and collateral.
• Streamlined the design process by developing standardized templates and guidelines to ensure consistency across all materials, enhancing overall brand identity and reducing production time.
• Collaborated with cross-functional teams and gathered user feedback on design projects to create more effective user-centered solutions that address diverse client needs for a better user experience.

Mfa, Graphic Design

Ux Design Certification

Ba, Communication Design