Nicky Prince Email & Phone Number

Australia

Raine Square

Subiaco

Administration and payroll officer responsible for all customer facing interactions and business administrative tasksKey Responsibilitieso Customer Serviceo Communications, written and verbalo Complaint Resolutiono Membership Retention and Saleso Marketing and Sales initiatives and process improvementso Accounts and Payroll

Perth, Australia

Change Consultant working with the Department of Housing to create an in house 2 day training program to Induct new staff to change roles.Responsible forStakeholder EnagagementAll training deliverables including 2 Day Leaders Guide and 4 x 1 Hour Master class sessions

Perth, Australia

Office Manager with up to 25 employees across multiple locations and 3 directorsKey Responsibilities include:o Customer Serviceo Project Managemento People Managemento Timesheetso Invoicing and Budgetso Reportingo Event Management

Perth, Australia

Change Lead responsible for Change Management and training of new computer system that moved production form paper based train operations to automated and real time operations. Key Responsibilitieso Customer Serviceo Internal and External Communicationso Stakeholder Engagemento Conflict Resolutiono Risk Assessment and Managemento Training Delivery and materials

Perth Cbd

Responsible for Training Deliverables to Retail Sales and ServiceKey Responsibilitieso Internal customer serviceo People Management up to 20 peopleo Recruitmento Performance Appraisalso Project Managemento Stakeholder engagemento Budgets

Perth, Australia

Customer Service and Sales roles within the Call Center and BranchesKey Responsibilitieso Inbound Customer Help Centreo Complaints Handling and Conflict Resolutiono Supervisor and service coach roleso Risk and Complianceo Money Handling