Nick Lund Email & Phone Number

Portland, Oregon, United States

Responsible for setting up and maintaining Box Office Essentials, an electronic reporting system that provides access to worldwide film performance data with a virtual, all-inclusive view of the global box office.•Respond to requests from exhibition, distribution and internal departments for information regarding data in the database system.• Created automated custom data feeds for clients to be delivered on daily, weekly, or monthly cadences•Implement tools (Bash, PostgreSQL, Python) to ensure data in the system is accurate, and to repair that data when necessary.•Utilize ticketing system (Jira) to identify, troubleshoot and rectify problems within the system/database. •Monitor data importing, processing and website activity to ensure high availability. •Maintain detailed logs of issues and resolutions to various problems.•Vetting data provided to customers for accuracy.•Assists Technical Support Representatives with training, and difficult/unusual problems.

Co-founded Lost in the Sauce, a stream team on Twitch with a focus on networking, collaboration and support of content creators and their respective communities. The team has grown from a grassroots initiative, to a 400+ member Discord community. • Supported a community of 70+ Affiliate streamers and Twitch partners:• Created and manage a community critique program, Brutally Honest, that focuses on providing value added recommendations to improve creator’s channels; topics include discussion of good broadcasting practices, drill down on channel analytics, and hardware/software troubleshooting, etc • Led weekly video conferences to discuss team business, channel analytics, current market trends, creator goals and organize community events.• Identify and recruit creators who fulfill community criteria, gather feedback from members to present to the administration team and brainstorm new ideas, goals, and strategies for the organization with the goal of fostering growth within the community.• Negotiated, organized, and supported multiple advertising campaigns through Endorse.gg (i.e., Harry’s MeUndies, TikTok, Quip) for members, which garnered $45,000 USD organization wide.• Organized, supported, and promoted a fundraiser for Juvenile Diabetes Research Foundation (JDRF), which raised a total of $35,000 USD.

Oregon City, Oregon

• Responsible for managing the front desk and providing general administrative support (promoted to role after 3 years)• Ensured guest security by monitoring the campus during night time hours.• Monitored the front desk, answering and directing phone calls.• Facilitated communication between team members and effective dissemination of information to the next shift. • Engaged in general building maintenance and computer end user support.• Adhered to HIPAA regulations and standards.

Oregon City, Oregon

• Preparing food to Oregon Department of Health standards• Cleaning kitchen/dining area, dishes for food service• Waiting tables• Providing a high standard of customer service• Adhering to special diet needs of residents

Information Technology

Associate'S Degree, Associate Of Arts

Associate of Arts, Oregon Transfer