Architect and Development Manager for the Servicenow platform. Working to more efficiently leverage the platform within Slalom to drive increased value, better user experience, and better resolution of complex IT and organizational problems.

Joining Slalom as the internal IT Architect and Lead Developer for the Servicenow platform.

Work directly with the customer to determine technical requirements, design technical solutions, write agile stories, manage development, and oversee testing and deployment to production. Also write and provide technical documentation for work completed.

Lead consulting and Technical Pre-Sales activity for e:solutionsOne, as well as operating as a technical consultant and application architect.

Consulting ServiceNow Developer working directly with clients on project work within their managed ServiceNow environments.

Worked in a CI/CD environment to support the infrastructure and SaaS deployments, making heavy use of Powershell and Groovy automation.

Long-term internship with the Data Center Operations group rotating between different functional groups i.e. Virtualization, Network Services, ServiceNow, and Private Cloud groups. Function in the capacity of a system engineer in each group to provide each functional unit assigned with useful and reliable support as well as development of new tools and processes to aid the team in the future.First Rotation: Virtualization - Build and configure new clusters - Coordinate with global team to troubleshoot infrastructure issues - Automation scripting - Asset managementSecond Rotation: Network Services - Asset Analysis - Business Analysis - Network troubleshooting - Automation scriptingThird rotation: Service Integration and Release Management - ServiceNow Catalog Development - ServiceNow CMS Development - ServiceNow ITSMFourth Rotation: Private Cloud - Openstack support and automationAdditional work: - Data Center Strategy - Kaizen & Kanban - Primary Support Engineer for automated cloud VM provisioning tool

Primary end-user technician for Saint Anthony Falls Laboratory, the Earth Sciences Institute, and the Polar Geospatial Center. These research centers are a part of the University of Minnesota College of Science and Engineering.

IT consultant in charge of planning and implementation of new VoIP, Internet Connectivity, and Client Database migration projects.

Completed a number of Lean Six Sigma based projects with regards to planning and implementation for IT needs of future growth and expansion, streamlining the use of technology in the workplace, and improving overall communications.

Technician with the on campus technical support team. Managed existing faculty laptops and workstations and deployment of new machines.

Assistive Technology/Special Education consultant for Technology for Education (TFE) and sales consultant for CaDan Corp IT equipment and services.

-Work with Salesforce.com and internal systems to generate new traffic as well as push new traffic into stores.-In charge of tradeshows, expos, and other outside events including networking and tech events.-Create advertising and awareness campaigns.-Promotions and sales-B2B sales and scheduling

Managed the highest grossing store in the company, grew sales further in the short time frame as manager and set new standards for employee management.

Sales of Sprint PCS products and services, working on marketing and B2B projects