Nicola Marshall

Nicola Marshall Email and Phone Number

People Director at Welcome Break | Chair of the Welcome Break Charitable Fund | Applgreen SLT @ Welcome Break
Nicola Marshall's Location
Northampton, England, United Kingdom, United Kingdom
Nicola Marshall's Contact Details

Nicola Marshall personal email

n/a

Nicola Marshall phone numbers

About Nicola Marshall

Welcome to my profile, thanks very much for taking the time to read it! Please feel free to get in touch on nicola.marshall@welcomebreak.co.uk - I can't promise to get back to you quickly thoughI am a Chartered CIPD HR professional working in market leading organisations.My passion is people; understanding what makes people 'tick' and how we can improve business performance through the power of our teams. I am an Executive Coach, BPS Level A & B, Insights Discovery, MBTI & Predictive Index qualified. My role covers everything from Culture & Wellbeing, Recruitment & Talent Management, Employee Relations, Pay & Benefits and Organisational Development and Change.Welcome Break:Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year. Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Providing customers with a "welcome break" is what's important to us.We've been around for 50 years and are in locations across the UK strategic road network. Our 5,000 strong team strive to proudly and passionately offer our customers' world class hospitality and retail brands such as, Starbucks, KFC, Waitrose, Burger King, Subway, Pret, Ramada, Days Inn, WHSmiths & Greggs in a friendly environment.Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their life/work balance right!Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes. We work hard to build a culture of openness, listening to customers and our own teams so we can identify opportunities to improve service, innovation and engagement.In October 2018, Welcome Break was acquired by Applegreen Plc (joint ownership with Arjun Infrastructure Partnership).Applegreen PLC, a convenience food and beverage retailer and fuel forecourt service provider operating in Ireland, the UK and the US. As of 31st December 2019, operating 556 retail & forecourt sites, employing c15,500 people directly across a diverse business of retail, hotels and wholesale fuel businesses. Applegreen started in 1992 and continues to go from strength to strength under the leadership of the original founders.

Nicola Marshall's Current Company Details
Welcome Break

Welcome Break

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People Director at Welcome Break | Chair of the Welcome Break Charitable Fund | Applgreen SLT
Nicola Marshall Work Experience Details
  • Welcome Break
    People Director
    Welcome Break Jan 2019 - Present
    Newport Pagnell, Buckinghamshire, Gb
    As People Director, I am accountable for the full employee life-cycle for over 6,000 Team Members, from attraction, recruitment and selection, through their on-boarding and learning journey, career progression, employee relations and engagement and off-boarding when the time is right.I lead a People Team of 15, with an additional Brand Excellence Team of 11 who are responsible for ensuring our Teams are well-equipped and capable to fulfil their roles within our Brand partners. As part of the Senior Leadership Team, I play an integral part in the leadership of the Welcome Break business and the direction of travel, with a particular focus on the culture of the business and the engagement of our Team of 6,000+
  • Welcome Break
    Head Of People
    Welcome Break Sep 2016 - Jan 2019
    Newport Pagnell, Buckinghamshire, Gb
    My role at Welcome Break encompasses but is not limited to:• Supporting the People Director to develop the culture of a fast moving, innovative and growing business• Leading the People strategy across 29 Amenity sites and 30 hotels across the UK Motorway network through a team of 6 direct reports.• develop and execute HR plans that support business objectives and keep us at the forefront of our sector• Accountable for defining and delivering People strategy related to Culture, ER policy, Reward & Benefits, Resourcing and Succession.• Provide expertise, HR team leadership and coaching to improve processes, build technical capabilities and capability.• Review and analyse data to identify trends and recommend solutions to improve performance, retention and the employee experience.
  • Travelodge Hotels Limited
    Hr Business Partner
    Travelodge Hotels Limited Nov 2014 - Aug 2016
    Thame, Gb
    Travelodge was the UK's first budget hotel company, established in 1985. We now own and operate over 520 hotels across the UK, Ireland and Spain.
  • Greene King
    Resourcing Manager - Retail
    Greene King Mar 2014 - Nov 2014
    Bury St Edmunds, Gb
    Greene King Plc is a FTSE 250 business and is one of the UK's largest hospitality business with over 1900 leased, tenanted and managed pubs, restaurants and hotels. I am accountable for the recruitment of management roles across 1000+ managed pubs, restaurants and hotels in the Retail Division, along with my team of 5.As part of my remit of Resourcing Manager, I am accountable for the recruitment of all general management and area/regional management roles across our managed Pub Restaurants nationwide.Brands that we own and operate are, Hungry Horse, Loch Fyne, Farmhouse Inns, Premium Rural Inns, Old English Inns, Eating Inn, Metro Pub Co and Local Pubs✔Regional / Area Manager✔General Manager✔Kitchen Manager✔Assistant Manager
  • Whitbread Restaurants - Beefeater Grill, Brewers Fayre, Table Table & Taybarns
    Human Resources Manager - Brewers Fayre (Part Of Whitbread Group)
    Whitbread Restaurants - Beefeater Grill, Brewers Fayre, Table Table & Taybarns May 2012 - Mar 2014
    Houghton Regis, Dunstable, Gb
    Accountable for the people strategy and operation agenda for Whitbread's 150 Brewers Fayre Pub Restaurants nationwide, working in business partnership with the Brand Operations Director, 10 Regional Operations Managers and their site based management teams.Working in close partnership with the multi-functional support teams to deliver World Class Operational Delivery through the people agenda.Working closely with and influencing aligned business contacts to provide a proactive, commercial and strategic HR generalist service to the business with a particular focus on Talent Management, Management/Skills/ Leadership Development and Recruitment, in support of the company’s business objectives and strategic plans.
  • Whitbread Restaurants - Beefeater Grill, Brewers Fayre, Table Table & Taybarns
    Talent & Resourcing Advisor
    Whitbread Restaurants - Beefeater Grill, Brewers Fayre, Table Table & Taybarns Mar 2010 - Apr 2012
    Houghton Regis, Dunstable, Gb
    I am responsible for leading the Talent Agenda for Whitbread Hotels & Restaurants within London & South East. My responsibilities include the agitation and facilitation of talent and progression moves within WHR, succession and talent planning for the region and wider business. I am responsible for the recruitment, selection and retention of high calibre managers across 7 regions. I work in a business partnership approach with 7 Regional Operations Manager - each with approximately 500 team and £70m pa T/O.I am accountable for external recruitment of salaried management roles across Beefeater Grill, Brewers Fayre, Premier Inn, Table Table and Taybarns throughout the region, as well as the development and succession planning of our internal pipeline.Whitbread PLC is the UK's leading hospitality company, managing the number one brands in hotels and restaurants including Premier Inn, Brewers Fayre, Beefeater Grill, Table Table, Taybarns and Costa Coffee.As the UK's leading hospitality company, we’re extremely proud of the success of Premier Inn, Costa, Table Table, Brewers Fayre, Taybarns and Beefeater Grill, which together serve a staggering 11 million people a month. The Whitbread brands are already household names, but it's our people who make the difference - they're passionate, guest focussed and nice to be around, which makes us not only a great place to eat sleep and drink, but also a great place to work!
  • Whitbread Hotels & Restaurants
    Regional Recruitment Advisor
    Whitbread Hotels & Restaurants Mar 2008 - Feb 2010
    Responsible for the external recruitment of all levels of salaried management for Beefeater, Brewers Fayre, Premier Inn, Table Table and Taybarns.Recruitment for the Midlands, East Anglia, South and London
  • Premier Inn
    Recruitment Advisor
    Premier Inn Sep 2007 - Mar 2008
    Gb
    All external recruitment for all levels of salaried management for the Midlands, East Anglia, South and London.
  • Badenoch & Clark
    Recruitment Consultant
    Badenoch & Clark Jan 2006 - Sep 2007
    London, London, Gb
    Managed the North Cambridgeshire Temporary Finance desk.
  • Enterprise Rent-A-Car
    Branch Rental Manager
    Enterprise Rent-A-Car Jul 2002 - Jul 2005
    St. Louis, Mo, Us

Nicola Marshall Skills

Recruiting Talent Management Succession Planning Management Recruitment Advertising Performance Management Personnel Management Hospitality Graduate Recruitment Employee Engagement Assessment Center Temporary Staffing Interviews Strategy Talent Acquisition Leadership Development Executive Search Contract Recruitment Screening Resumes Career Development Team Management Candidate Generation Employer Branding Social Networking Social Media E Recruitment Onboarding Permanent Placement Management Development Competency Based Interviewing Recruitment Operations Full Cycle Recruiting Candidate Screening Staffing Industry Workshop Facilitation Conducting Interviews Recruitment/retention Partner Recruitment Talent Identification Talent Scouting Talent Selection Talent Mapping Direct Sourcing Candidate Selection Employee Referral Programs Direct Recruiting Talent Development Talent Assessment Interviewing Mbti Certified

Nicola Marshall Education Details

  • The University Of Northampton
    The University Of Northampton
    Human Resource Management
  • University Of Bedfordshire
    University Of Bedfordshire
    General
  • The Manchester Metropolitan University
    The Manchester Metropolitan University
    Business

Frequently Asked Questions about Nicola Marshall

What company does Nicola Marshall work for?

Nicola Marshall works for Welcome Break

What is Nicola Marshall's role at the current company?

Nicola Marshall's current role is People Director at Welcome Break | Chair of the Welcome Break Charitable Fund | Applgreen SLT.

What is Nicola Marshall's email address?

Nicola Marshall's email address is ni****@****ead.com

What is Nicola Marshall's direct phone number?

Nicola Marshall's direct phone number is -

What schools did Nicola Marshall attend?

Nicola Marshall attended The University Of Northampton, University Of Bedfordshire, The Manchester Metropolitan University.

What are some of Nicola Marshall's interests?

Nicola Marshall has interest in Running.

What skills is Nicola Marshall known for?

Nicola Marshall has skills like Recruiting, Talent Management, Succession Planning, Management, Recruitment Advertising, Performance Management, Personnel Management, Hospitality, Graduate Recruitment, Employee Engagement, Assessment Center, Temporary Staffing.

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