- Build and maintain excellent customer service relations.- Move supplies and kegs weighing up to 160 lbs. independently.- Handle multiple tasks such as handling customer orders, stocking inventory and maintaining a clean work area in a fast-paced environment.

-Was responsible for operating and maintaining manufacturing equipment used to create gene therapy products.-Provided written documentation of required data throughout the manufacturing operations in accordance to established SOPs, Work Instructions, and cGMPs/ISO standards.- Stocked and organized sensitive materials while updating associated documents to reflect up-to-date inventory data.

- Identified client problems, established plans of action, and implemented solutions with preventive measures.- Reviewed clients’ needs for their businesses to recommend and tailor services to produce the best results.- Oversaw several accounts while managing projects simultaneously in a fast-paced environment.- Offered excellent customer service by empathizing with client concerns, ensuring successful solutions, and thoroughly providing education on services.- Performed billing investigations, determined statements’ accuracy and debited/credited when necessary. - Processed data entries from field technicians, ensured they met guidelines and submitted them for completion.- Took on additional projects such as product specific presentations.

- Multitasked in a fast-paced environment while maintaining excellent customer relations.- Provided training for new hires.- Worked independently to provide positive customer experiences.

- Organized, loaded and unloaded merchandise within warehouse from delivery trucks.- Operated forklifts and electric pallet jacks to carefully store merchandise with attention to detail.- Filled out and reviewed delivery/shipment manifests to determine accuracy for submission.

- Maintained excellent customer relations.- Organized store merchandise in specific locations of the store be advertised with related items.- Assigned to review annual inventory of store merchandise.- Provided customer service training for other Store Associates.