Nico Jacobs

Nico Jacobs Email and Phone Number

Specialist - Customer Experience and Performance Management @ Vodacom
Johannesburg, GP, ZA
Nico Jacobs's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Nico Jacobs's Contact Details

Nico Jacobs work email

Nico Jacobs personal email

n/a
About Nico Jacobs

Experienced telecommunications Specialist with a demonstrated history and understanding of Operational Support Systems (OSS) including Probing and monitoring of various communications protocols across many technologies. Skilled in 2G/3G/4G voice and data signalling networks. With technical pre-sales, Product management and project management experience complimented by a strong background of customer support on IP, communications and probing networks. A Customer Experience focused individual with great interpersonal skills and an extensive ability to do fault finding and analytics. Qualified in project management methodologies such as waterfall and Agile.

Nico Jacobs's Current Company Details
Vodacom

Vodacom

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Specialist - Customer Experience and Performance Management
Johannesburg, GP, ZA
Website:
vodacom.co.za
Employees:
15255
Nico Jacobs Work Experience Details
  • Vodacom
    Specialist - Customer Experience And Performance Management
    Vodacom
    Johannesburg, Gp, Za
    View
  • Vodacom
    Specialist - Customer Experience & Performance Management
    Vodacom Apr 2015 - Present
    Midrand
    Responsibilities include: planning, installation, commissioning and support of probing and monitoring systems.
    View
  • Vodacom
    Specialist: High Level Support - Switching
    Vodacom Mar 2008 - Mar 2015
    Midrand
    High Level Technical Support on Core switching equipment for mobile telecommunications.Support of Element Managers (OMC)Support and maintenance of Probing and monitoring equipment.
    View
  • Saab Grintek Technologies
    Product Manager
    Saab Grintek Technologies Feb 2000 - Feb 2008
    Support, Sales and Technical Pre-sales of telecommunications solutions like Tektronix GeoProbe passive monitoring solutions
    View

Nico Jacobs Skills

Telecommunications Wireless Ip Mobile Devices Gsm Voip Wimax Pre Sales Integration Solution Selling Managed Services Network Design Product Management Mobile Communications 3g Vendor Management Umts Broadband Lte Mobile Technology Switches Troubleshooting Customer Experience Cisco Technologies Mpls Business Analysis Service Delivery Tcp/ip Sip Unified Communications Cellular Communications Open Source Software Rf Bss Product Marketing Microwave Network Engineering Optical Fiber Fiber Optics Cloud Computing Direct Sales Solution Architecture Team Leadership Sdh Routing Gprs Ethernet Core Network Ss7 Probing And Monitoring

Nico Jacobs Education Details

Frequently Asked Questions about Nico Jacobs

What company does Nico Jacobs work for?

Nico Jacobs works for Vodacom

What is Nico Jacobs's role at the current company?

Nico Jacobs's current role is Specialist - Customer Experience and Performance Management.

What is Nico Jacobs's email address?

Nico Jacobs's email address is ni****@****m.co.za

What schools did Nico Jacobs attend?

Nico Jacobs attended University Of The Witwatersrand, University Of Pretoria/universiteit Van Pretoria, Unisa Graduate School Of Business Leadership (Sbl).

What skills is Nico Jacobs known for?

Nico Jacobs has skills like Telecommunications, Wireless, Ip, Mobile Devices, Gsm, Voip, Wimax, Pre Sales, Integration, Solution Selling, Managed Services, Network Design.

Who are Nico Jacobs's colleagues?

Nico Jacobs's colleagues are Claude Geland, Zukiswa Kama, Benita Ngomba, Lydia Mohlamonyane, Abdul Samad Makda, Amos Vuhahula, Philly Letsoala.

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