Nico Rodriguez Email and Phone Number

Launched the Center of Excellence for go-to-market automation teams building Workato automation. This included the foundational governance & support models, enablement resources, and certification program for over 150 certified employees. Oversee automation built by roughly 30 analysts across 4 teams in the Workato platform for quality and design best practices, including: time efficiency, error handling, and scalability factors. Manage codebase for Workato Java service. Responsible for exposing new endpoints to other HubSpot services via this codebase, review and sign off on all commits, and respond to performance issues. Built a Slack bot for team of Business Systems Analysts that centralizes learning tracks, “How-To” resources, and important team assets and tools.Created a systems' excellence scorecard that provides 30 analysts a rubric for measuring maturity and scalability. Lead product strategy over a group of 3 teams and 30 people, made up of talent from engineering, business system analysts, product management, and design.

Provided use case feasibility analysis, acceptance testing, and solution design guidance to the product team that managed a 3-year company initiative to migrate the business from Salesforce CRM to HubSpot CRM.Built key business automation in Azuqua that integrated with HubSpot CRM, internal services & databases, and Salesforce to allow critical business workflow to continue across both CRM platforms during CRM migration. Built a customer 360 view for CSMs and support reps in Salesforce, using a combination of JavaScript, HTML, CSS, and APEX programming languages.

▪ Project manager for 730 monthly billable hours across three clients, including largest New England client▪ Manage a team of Salesforce.com specialists to execute on client backlog items ▪ Conduct requirements gathering, solution design, and training sessions for assigned clients▪ Serve as primary resource for Informatica Cloud between clients and their partner vendors

▪ Performed system configuration, maintenance, and reactive tasks within Salesforce.com▪ Worked within a team of consultants, developers, and analysts to implement value-driven projects for clients ▪ Created complex documentation for various configuration and coding changes related to clients’ Salesforce orgs

• Manage customer relations to ensure the most positive fan experience during all Fenway Park events • Coordinate pregame ceremonies, including first pitch, national anthem, and ceremonial honorees • Assist in community outreach campaigns including Promising Pals and Run to Home Base to promote the Red Sox • Handle all solicitations to the organization including sorting and recording in Microsoft Dynamics

• Assembled sales leads for the sales force through social media, web research, and Oracle CRM tool capabilities • Conducted market research into current channel partners and their segmentation in addition to non-GE channels to understand market potential, size, competitive lines, and core competencies • Tasked with evaluating the lighting team’s sales model and developed two best practices to increase efficiency, boost sales, strengthen internal communications, and reduce data redundancy• Actively prospected GE's largest 3 distributors (Grainger, Graybar, and Gexpro) with $300 million in lighting sales

• Utilized Salesforce.com CRM to maintain membership and fundraising information through recording over 1000 weekly mail solicitations, credit card transactions, and general membership account changes • Trained large groups of volunteers in using live television-pledge software (SimplePledge) • Analyzed television audience demographics with the CRM tool to evaluate most effective outreach methods