Nico Van Hemert

Nico Van Hemert Email and Phone Number

Payments and Fraud Training Specialist @ WildzGroup
Sliema, MT
Nico Van Hemert's Location
Sliema, Sliema, Malta, Malta
Nico Van Hemert's Contact Details

Nico Van Hemert work email

Nico Van Hemert personal email

n/a
About Nico Van Hemert

With over 8+ years of experience within the I-Gaming Industry, I collaborated on different Gambling products which include Live Casino Games and Sportsbook. I am a self-motivated individual with an enthusiastic and positive approach to work. I consider myself to have excellent attention to detail and operate efficiently within a constantly changing environment.

Nico Van Hemert's Current Company Details
WildzGroup

Wildzgroup

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Payments and Fraud Training Specialist
Sliema, MT
Website:
wildz.group
Employees:
149
Nico Van Hemert Work Experience Details
  • Wildzgroup
    Payments And Fraud Training Specialist
    Wildzgroup
    Sliema, Mt
  • Rootz Ltd
    Payments And Fraud Training Specialist
    Rootz Ltd May 2024 - Present
    Malta
  • Rootz Ltd
    Fraud And Payment Specialist
    Rootz Ltd May 2023 - Jun 2024
    Malta
    Payment processing and KYC checks governed by Malta Gaming Authority (MGA) standards.Monitoring new player behaviour and finding possible patterns to reveal fraud.Handling suspicious accounts and events in accordance with company procedures.Communicating with our Customer support team and our payment providers to solve customer problems related to deposits/withdrawals/KYC.Ensuring VIP withdrawals are processed as a priority, in a timely and efficient manner.
  • Bet365
    Sportsbook/ Studio Operations
    Bet365 Feb 2019 - May 2023
    Malta
    - Scheduling over 600,000 racing and sports live streams.- Auditing live streams for quality and functionality.- Responsible for Content localisation and website display and the promotion of Bet365 homepage events for a global customer base.- Ensure that customers receive a localised Sportsbook dependent on their location.- Prepare, monitor and control variations of our homepage to oversee the delivery of content to target countries and ensure that the setup of our- Sports product meets the requirements of our Trading team.- Manage global content delivery including, event prioritisation and customerbetting trends.- Carefully Select tailored sporting events depend on customer interest and are presented to customers in a timely manner to maximise betting interactions.- Working closely with Scheduling and Analysis- Focused on the sporting calendar to ensure all applicable events are considered and promoted effectively.- Engage with multiple areas of the sports site including Classification Pages,- League Tables, Offers & Live Streams to enhance the customer experience whilst also monitoring our presence on third party platforms such as Oddschecker and the Racing Post.
  • Evolution Gaming
    Live Casino Dealer
    Evolution Gaming Apr 2015 - Feb 2019
    Malta
    - Lead a number of table games, including blackjack, poker, roulette and others while assisting customers with game-related needs for the Dutch market.- Distribute cards, dice, and other equipment to patrons according to the table game and monitor returned equipment for any tampering- Provide information about the rules of the game and observe players for appropriate activity while at the table- Interact with floor supervisors to share concerns and information as well as any misconduct or suspicious behavior during the course of game play- Monitor game pace and play while maintaining a positive and fun environment for patrons- Attend monthly staff meetings to address issues and maintain quality and brand representation on game floor

Nico Van Hemert Skills

Gaming Industry Gaming Customer Service Casino Gaming Online Gaming Poker

Frequently Asked Questions about Nico Van Hemert

What company does Nico Van Hemert work for?

Nico Van Hemert works for Wildzgroup

What is Nico Van Hemert's role at the current company?

Nico Van Hemert's current role is Payments and Fraud Training Specialist.

What is Nico Van Hemert's email address?

Nico Van Hemert's email address is ni****@****365.com

What skills is Nico Van Hemert known for?

Nico Van Hemert has skills like Gaming Industry, Gaming, Customer Service, Casino Gaming, Online Gaming, Poker.

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