- Built model that forecasted ARR with 95% accuracy, used to build three Annual Plans and help make key investment and hiring decisions- Launched and owned first comprehensive list of KPI definitions through iterative process that required alignment and buy in from Leadership and senior stakeholders; served as source of truth for reporting- Organized Business Development Representatives team during first three months of the pandemic, helping capture 400% YoY growth in ARR in… Show more - Built model that forecasted ARR with 95% accuracy, used to build three Annual Plans and help make key investment and hiring decisions- Launched and owned first comprehensive list of KPI definitions through iterative process that required alignment and buy in from Leadership and senior stakeholders; served as source of truth for reporting- Organized Business Development Representatives team during first three months of the pandemic, helping capture 400% YoY growth in ARR in 2020- Led data collection and review that allowed company to raise funds in series B ($122M) and C ($50M)- Created business case for launch of our Free Plan, estimating impact on ARR and Monthly Active Members, working closely with the Bain consulting team- Generated and owned Dashboards in Tableau to inform performance across a number of KPIs that were reviewed by Leadership daily- Led Rhythm of Business of Executive Leadership Team by driving the Monthly and Quarterly Business Reviews, and Board of Directors deck- Elected part of Senior Leadership Team (5% of company); reported to CFO, CMO, and SVP of Strategy and Operations during different moments of my tenure- Partnered regularly with leaders in the Product Growth, Marketing, Sales, Operations, and Finance teams- Hired and nurtured a team that grew to five high-performing individuals Show less

General achievements- Built KPI dashboard to monitor sales performance across 9 markets, delivering recommendations to Managing Directors and Heads of Sales- Led plan to fix 100+ Salesforce migration issues, gathering and prioritizing needs based on impact and effort- Scaled sellers onboarding process through creating training videos- Sent monthly newsletter to help partners improve operations- Managed team of ~50 people across Lead Management, Quality Check, Sales Systems… Show more General achievements- Built KPI dashboard to monitor sales performance across 9 markets, delivering recommendations to Managing Directors and Heads of Sales- Led plan to fix 100+ Salesforce migration issues, gathering and prioritizing needs based on impact and effort- Scaled sellers onboarding process through creating training videos- Sent monthly newsletter to help partners improve operations- Managed team of ~50 people across Lead Management, Quality Check, Sales Systems, and Special ProjectsGrew online partner base by 74%- Set up holistic lead generation strategy, including estimate of local universe size, lead grading, data source prioritization; increased lead generation to match growth target with same team size- Implemented analytics tool that prioritized areas based on order potential- Developed plan to decrease partner churn, including data cleaning and incentives for account managers- Identified drivers of zombies (0 monthly orders); launched plan focused on increasing profile attractivenessIncreased Non-Commission revenue (NCR) by 36%- Shared pricing algorithm for NCR products based on incremental value for partners at a neighborhood level- Closed first regional partnership for a multinational CPG company- Implemented initiatives to increase local teams’ productivity, such as dedicated teams for NCR, SMS/newsletter campaigns, and selling-areas optimization through sub-divisions Show less

Top-5 private bank in Chile - Constructed channel strategy based on latest industry trends across six pillars, such as branch network and mobile-first- Evaluated cost savings potential at 15% using a Hub-and-Spoke branch modelPublic bank in Chile- Found savings potential worth $5M/year or 20% coming from 30+ initiatives- Provided visibility to CEO through building FTE baselines for four operational processesGovernment agency in Argentina- Provided visibility… Show more Top-5 private bank in Chile - Constructed channel strategy based on latest industry trends across six pillars, such as branch network and mobile-first- Evaluated cost savings potential at 15% using a Hub-and-Spoke branch modelPublic bank in Chile- Found savings potential worth $5M/year or 20% coming from 30+ initiatives- Provided visibility to CEO through building FTE baselines for four operational processesGovernment agency in Argentina- Provided visibility on number of Administrative Processes (AP) taking place across different governmental departments- Assessed opportunity of centralizing APs based on impact that this would have on APs’ maturity along four client goals- Designed implementation plan with specific activities for 8 high-potential processes to capture impactUtility Company in Chile- Constructed 3-year productivity plan to grow margins and reduce costs worth $80M/year- Identified ~90 efficiency opportunities and estimated impact on income statement; reported monthly to CEO Show less

Leading Premium Tire Manufacturer- Advised on buying Brazil’s biggest tire retail network, with a potential surge in gross profit of $11M/year- Performed due diligence by visiting 20+ branches in city and state of São Paulo- Built model to understand acquisition impact on own-store sales at a branch levelColombia’s biggest Multi-purpose Port Terminal- Put together strategic plan for port in Barranquilla, delivering improvement opportunities worth $6M/year- Directed… Show more Leading Premium Tire Manufacturer- Advised on buying Brazil’s biggest tire retail network, with a potential surge in gross profit of $11M/year- Performed due diligence by visiting 20+ branches in city and state of São Paulo- Built model to understand acquisition impact on own-store sales at a branch levelColombia’s biggest Multi-purpose Port Terminal- Put together strategic plan for port in Barranquilla, delivering improvement opportunities worth $6M/year- Directed group of five managers in bulk and break-bulk business units in developing plan- Visited several port clients to understand drivers and deliver more customized solutionsLeading Education Company in LatAm and Spain- Developed profitable growth strategy highlighting most impactful focus areas to enter digital market- Built financial statements forecast model- Proposed four business improvements and estimated operating profit at $20M/year (+15%)Chile’s top-five Bank- Coordinated software implementation to speed up company credit delivery process, reducing total time by 50%- Designed model to reduce cash transportation between bank and another Holding company, saving $2M/year Show less