• Provide visual identity, web design, graphic design, social media consulting, html emails, copy writing and editing services to small businesses. • Meet deadlines and submit professional quality work• Focus on client relationships and satisfaction, which has led to professional growthSoftware: Adobe Suite(Photoshop, InDesign, Illustrator, Premiere pro), Microsoft officeProgramming: Html, Css, JS, Php, MySQL, WordpressMarketing: Hootsuite

• Ensure delivery of branch mandate while supporting transformation vise-a-vis the strategic plan by ensuring VidCruiter(SaaS) implementation, and supporting positive relations with various partners and stakeholders. • Support ongoing quality improvement “process review” efforts, upgrading processes and assessment tools with HR and clients. • Devised, deployed and monitored processes to boost long-term business success, better align with industry standards and increase client value, delivery and quality.• Cross-team management of the end-to-end implementation process on multiple projects (migrations, monthly releases, application upgrades and infrastructure projects)• Perform initial on-boarding of accounts with government-level customers, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. • Managing multiple client accounts simultaneously, which includes increasing product adoption, ensuring retention and maintaining overall customer satisfaction• Stakeholder management across organization : build and maintain communication with stakeholders at multiple levels including Business, 3rd parties, Product owners, Project manager• Reduced days to hire by 80% while hiring 79% of the total prior year volume of hires within a period of 4 months.

• Strategized and standardized the department’s visual identity.• Devised marketing strategies and campaigns across print, broadcast, and online platforms.• Leverage rebranding expertise in enhancing client’s corporate image to ensure profitability and business growth• Developed and distributed promotional/marketing materials.• Presented regular status updates to senior management and stakeholders.

• Design client concepts• Prepared illustrations and rough sketches of material, discussing them with clients, and making necessary changes.• Coordinated with clients to successfully create prolific social media graphics suitable for target marketing.• Designed cross media projects for clients and businessSoftware: Adobe Suite(Photoshop, InDesign, Illustrator, Premiere pro), Microsoft officeProgramming: Html, Css, JS

• Conceptualized professional designs in alignment with internal style and branding guidelines.• Ensure company brand and message are maintained in all communications.• Coordinate a wide range of communications projects for staff newsletters and policy changes.• Provide quick, professional designs while keeping the internal style and branding intact. • Editing media for department• Editing internal and external government websites• Creating signs and power-points that are shown on live tv and government presentations.• Publish and edit news releases Software: Adobe Suite(Photoshop, Dreamweaver, Illustrator, Premiere pro), Microsoft officeProgramming: Html, Css, JS

• Aiding clients with technical issues• Imaging drives for new employees • System clean upMicrosoft officeProgramming: Html, Css

• In charge of UI, UX design• Design characters, buttons, scenes• Code all designs into function mobile application using swiftSoftware: Adobe Suite(Photoshop, Illustrator), SketchProgramming: Swift

• Helped resolve networking issues• Set up broadband connections• Aided customers with slow browsing speeds

• Educated customers about possible purchases• Aided customers in finding what best suited their needs• Took care of some customer service calls