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Nico Boyce Email & Phone Number
Founder, CTO
at
Deltastring
1 work email found
@nicoboyce.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Nico Boyce? Overview
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Quick answer
Nico Boyce is listed as Founder, CTO at Deltastring, a with 2 employees, based in United Kingdom. AeroLeads shows a work email signal at nicoboyce.com and a matched LinkedIn profile for Nico Boyce.
Nico Boyce previously worked as Zendesk implementation consultant at Deltastring and Operational Excellence Consultant. Zendesk administrator. at Checkout.Com. Nico Boyce holds Diphe, Physics from University Of Southampton.
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Email format at Deltastring
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*@nicoboyce.com
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AeroLeads found 1 current-domain work email signal for Nico Boyce. Compare company email patterns before reaching out.
Profile bio
About Nico Boyce
I am a Zendesk engineer and the founder of Deltastring Ltd, a growing business operations consultancy. I have been developing software since the mid nineties, starting out with a scavenged Zenith SupersPort and a Nokia 2110. An early project was porting an ELIZA implementation, found on an old 5¼” floppy, over to TI Basic. Is there anyone else in the Zendesk space approaching thirty years building chatbots?You don't need to take my word for it. Here's what clients say:"Delivered on time, on budget, in deep partnership, improving the daily work for our care partners, directly impacting the experience of our merchants" —VP Experience at Checkout.com"London's best teacher of Zendesk" —Systems Manager at HyperJar"A powerful source of knowledge in the Zendesk community" —Zendesk User Group UK and Ireland leader"The sole person in Operations we trust to have Write access to the Git repo" —Director of Operations at Etsy brand DepopUnlike most Zendesk specialists I have a background in Python and data. I primarily focus on the Zendesk API and building integrations between systems. I have built out Ultimate AI, Zapier, Salto, and custom integrations for my clients. The project I worked on implementing Ultimate AI with Zendesk chat at HyperJar has been extensively referenced as a case study.The bulk of my experience is in FinTech and utilities, but my work really is industry-agnostic. I have worked at multinational household names, at tech unicorns, but also at "two pizza" scale startups, so no job is too big or too small.If your support agents need two screens or spend all day copy-pasting between different browser tabs, I am the person to fix this.You will be astounded at the performance gains from ensuring your agents can complete all of their tasks and duties from one window. Integrate all of your systems with Zendesk, automate common actions, save time and cash and make your customers advocates.I have strong relationships with vendors in this space, and can help you find the right tooling for you. I also am well integrated into the Zendesk ecosystem and known for making introductions between my clients where logical.
Listed skills include Customer Service, Hospitality, Microsoft Office, Management, and 7 others.
Current workplace
Nico Boyce's current company
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Deltastring
16 roles
Nico Boyce work experience
A career timeline built from the work history available for this profile.
Zendesk Implementation Consultant
Deltastring provide services to organisations who are serious about CX.We’re the friendly Zendesk solution specialists.Sometimes we’re a little different to other Zendesk agencies. We’re not super big and set in our ways, but we have plenty of experience and can work within your processes.No task is too big or too small. We’ve set up Zendesk for teams of under ten and we’ve revamped instances with agents totalling tens of thousands. We like a challenge. Show us what you’ve got!Get in touch and let’s solve interesting problems.
Operational Excellence Consultant. Zendesk Administrator.
Sep 2023 - Mar 2024
Cx Techops Specialist. Zendesk Engineer.
Apr 2023 - Sep 2023
Systems Manager, Zendesk Administrator.
Aug 2022 - Jan 2023
L2 Customer Support, Zendesk Administrator
Led the switch to a fresh Zendesk instance and set up customisations, automations and macros to facilitate the growth of the CS team.Created a structure for Quality Assurance within Customer Service.Set and achieved targets for first time response and other key CS metrics.
Nov 2021 - Aug 2022
Racing Games And Motorsport Reporter
Fun side-gig! Freelance role producing news, features, and video content. Primarily focused on the Forza and Gran Turismo game franchises. Helped expand the scope of our work to include more links between gaming and real world racing and car culture. Worked with the editor and team to promote the content across web platforms, particularly Facebook and Reddit.
Jul 2021 - Jan 2022
Research Engineer, Cs Qa Zendesk Specialist
Using Python, AWS tools including Sagemaker, Jupyter, and Apache Airflow.Developed a system to query weather forecast APIs and compare with our SQL database of measured data. Worked with the team to build our model of how consumer energy usage responds to weather.Produced an analysis of the most efficient way to hedge wholesale electricity purchase.Created tools for the customer service team to analyse agent performance and standardise reviews.
Mar 2020 - Sep 2021
Formula 1 Reporter
Provided motorsport and esports news and features for India's second most read sports news website.Worked with the section editor to improve SEO and social media clickthrough.Co-ordinated with the rest of the writing team to cover the major events.
Feb 2021 - Apr 2021
Onboarding Specialist
Managed Zendesk tickets and resolved customer onboarding issues.
Sep 2019 - Dec 2019
Director
Threebears.Beer
Provided management and staff for the operation of licensed premises, both on-trade and retail.
Dec 2016 - Sep 2019
Manager
May 2016 - Dec 2016
Supervisor (Temporary)
Sadler'S Brewhouse & Barbecue
Feb 2016 - May 2016
Manager
Leopold Tavern
Apr 2015 - Feb 2016
Team Leader, Hospitality Coach, Social Media Manager
Spirit Pub Company
Dec 2013 - Apr 2015
Opinion Editor
Apr 2013 - Feb 2014
1 education record
Nico Boyce education
FAQ
Frequently asked questions about Nico Boyce
Quick answers generated from the profile data available on this page.
What company does Nico Boyce work for?
Nico Boyce works for Deltastring.
What is Nico Boyce's role at Deltastring?
Nico Boyce is listed as Founder, CTO at Deltastring.
What is Nico Boyce's email address?
AeroLeads has found 1 work email signal at @nicoboyce.com for Nico Boyce at Deltastring.
Where is Nico Boyce based?
Nico Boyce is based in United Kingdom while working with Deltastring.
What companies has Nico Boyce worked for?
Nico Boyce has worked for Deltastring, Checkout.Com, Depop, Hyperjar, and Hofy.
How can I contact Nico Boyce?
You can use AeroLeads to view verified contact signals for Nico Boyce at Deltastring, including work email, phone, and LinkedIn data when available.
What schools did Nico Boyce attend?
Nico Boyce holds Diphe, Physics from University Of Southampton.
What skills is Nico Boyce known for?
Nico Boyce is listed with skills including Customer Service, Hospitality, Microsoft Office, Management, Hospitality Management, Event Management, Sales, and Microsoft Excel.
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