Nico Byman Email & Phone Number

Working as the Concept Owner for Sustainability Compliance reporting development:- Engaging with business stakeholders to gather, clarify and manage reporting requirements- Analysing data to translate business requirements into reporting and visualisation solutions.- Ensuring the integrity of respective reporting concepts throughout the lifecycle.- Testing.

I worked with sales order management for Neste's large B2B customers mostly inFinland, but also in Sweden and the Baltics. My work tasks included co-operationwith clients and logistics partners, order processing and constructing monthly BI reports. I also didRobotic Process Automation suggestions of manual tasks in our team that could be automated.

Worked for Aalto University as a project researcher. We conducted an extensive study on the digital insurance sales of small business customers for Pohjola Insurance. The aim of the customised business project was to find out what small business customers expect and want from the digital insurance sales channel and what kind of solutions have been.

I worked in If's contact center in Espoo and served private customers in Finnish, English and Swedish. My job included advising customers in different insurance related matters and selling private insurances.

Master'S Degree, Business Analytics, 4.67/5

Master's thesis: Analysis of Requirements Elicitation Processes for Software Development in Cross-cultural and Remote Contexts

Bachelor'S Degree, Major: Information And Service Management, Minor: Computer Science, 4.2/5