Nicola Ashmore Email & Phone Number

Hudson, New Hampshire, United States

Hudson, New Hampshire, United States

Lexington, Ma

• As a Technical Writer for specific programs sponsored by the Department of Defense, I interface with engineers and technical professionals in writing, editing, and releasing various types of documentation, including research, test procedures, software procedures, specifications, assembly procedures, technical performance reports, safety and cleanroom procedures, white papers, reports, presentations, and technical posters. I ensure adherence to common standards and practices, including providing recommendations for process improvements.

117 South Street, Hopkinton

• Writing, editing, and revising documentation for product development and support services.• Typical documentation: service kits, service briefs, WBS, and fact sheets.• Retrieve, organize, analyze, and synthesize intermediate subject matter and transform it into easy to understand information for specific audiences.• Employ various authoring and desktop publishing software tools to produce finished products, including printed/electronic publications and integrated online help systems.

Framingham, Ma

• As a contracted Technical Writer, I create end-user product documentation, release notes, and produce Help files for their flagship applications. • Working as the group’s only writer, responsible for writing, editing, and reformatting user guides, teaching materials, and application notes.Published single-sourced content to manuals, web, and help files for Bose Professional Systems applications.

Needham, Ma

• Researching, writing, editing, releasing, and publishing manuals for telecommunications products. Documents included API manuals, user guides, developer manuals, and release notes. In addition, I was also responsible for the quality, editing, formatting, and branding of product documentation for multiple OEM products.

Hoeilaart, Belgium

Direct customer interface for order entry and status for all European customers. Received and initially processed orders, dealt directly with customers to ensure order accuracy and standards compliance, and supporting customers in order and shipment issues.

Antwerp, Belgium

• An international environment for Chief Executives and Directors. This work was highly confidential, often involving millions of dollars and thousands of jobs, sometimes of national importance, and requiring the utmost accuracy and attention to detail.• Secretary to the Global Business Development Director, I provided a personal, professional, and friendly interface in a fast-paced, high-pressure environment requiring initiative and flexibility. I developed quality, effective presentations, often demanding speed and creativity. I organized worldwide travel, accommodation, and travel documents for key executives.

School Of Engineering Information Technology (Sheffield, Uk)

• I worked within a team with the primary responsibilities of supporting Postgraduate courses, research, marketing support, industrial liaison support, inter-school servicing, and International Committee support. My work included processing highly technical and mathematical examination papers for post-graduate courses. In addition, I prepared and delivered training on specific Word components to an advanced level.• Promoted to Personal Secretary for two senior executives within the Mechanical, Electrical, and Control Engineering Division. This included producing presentation material, being Conference Secretary for high-profile international events, and overseeing all conference support activities.

City & Guilds, 919 Public Services Course

Btec National, Business & Finance

High National Certificate In Graphics Design