Nicola Devine

Nicola Devine Email and Phone Number

Business Founder / Client Relationship Manager / Project Manager/ Financial Services / Banking / COO / Director @ Credit Suisse
zurich, zurich, switzerland
Nicola Devine's Location
Wandsworth, England, United Kingdom, United Kingdom
Nicola Devine's Contact Details

Nicola Devine work email

Nicola Devine personal email

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About Nicola Devine

I am a senior Equity Client Management director with 20+ years’ experience in Equity Sales Management. I have extensive experience in developing client strategy and establishing innovate technological solutions.I firmly believe that understanding client’s behaviour is the key to developing better service models and improving customer relationships. As a qualified accountant, my strong analytical skillset enables me to objectively view client analytics, focus on revenue targets and deliver workable solutions.As a director in the Client Management team, I shaped, created and delivered Global IT Projects. I collaboratively managed diverse IT, Finance and Operations teams to deliver exceptional business solutions. Skilled at bridging the gap between the front and back office, I am a thoughtful communicator able to influence decision making and drive change. As a commercially astute Management Accountant, I excel at seeing the bigger picture whist understanding the detail.Recognised for my people leadership skills, I am a strong believer in helping individuals to shine in order to build stronger teams. Throughout my career I have engaged with senior managers, business partners, and front office investment professionals.I am looking to return to a career in Financial Services after a 5-year gap spent building a successful small business. In 2016 an exciting opportunity arose to launch and run a small business giving me the chance to combine my project management, organisational and people influencing skills with my passion for mental health and wellbeing.

Nicola Devine's Current Company Details
Credit Suisse

Credit Suisse

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Business Founder / Client Relationship Manager / Project Manager/ Financial Services / Banking / COO / Director
zurich, zurich, switzerland
Employees:
53360
Nicola Devine Work Experience Details
  • Credit Suisse
    Director - Emea Client Relationship Management
    Credit Suisse Oct 2021 - Present
    London, England, United Kingdom
  • Yogaworks London
    Co-Owner / Managing Director
    Yogaworks London Jan 2016 - Jan 2021
    London, England, United Kingdom
    Successfully established and managed a profitable small business. Drove all aspects of business launch from initial idea to fruition. Conducted detailed competitor analysis, delivered business plans and led digital marketing campaign. Established tight operational and financial management procedures. Business was launched on time and within budget.Project managed premises fit out of large custom built Yoga studio. From planning permission to business control regulatory sign off. Including negotiating contracts with suppliers, contractors and teaching staff. Seamless transitioned to online platform in March 2020 lockdown.
  • Credit Suisse
    Director - Emea Client Relationship Management
    Credit Suisse May 2008 - Dec 2015
    London, England, United Kingdom
    Relocated to London office from New York to take up a more strategic role within the Client Management Team. Became the Equity business lead on Client Revenue Reporting projects. Was responsible for the replacement of multiple legacy sales credit reporting systems with an accurate single source of data. Created automated suite of management reports for senior management including branch reports, peer analysis, scenario planning and cross product comparisons. Significantly reduced the time spent by the team creating manual reports and improved accuracy.Delivered web based Global Securities Portal which enabled bespoke client, product, salesperson & management client revenue and profitability reporting daily.Conduct strategic review of global client base and global segmentation review. Formulated a globally consistent model to optimise resource allocation.
  • Credit Suisse
    Director - Us Client Relationship Management
    Credit Suisse Sep 2006 - May 2008
    New York, United States
    Selected to transfer to New York office to lead US CRM initiative. EMEA Client Management Team recognised as pivotal driver of market share & vote performance by senior management. Leveraged European Equity CRM best practices across all US branches. Positioned CRM team as a valuable consulting resource, Integrated client profitability analysis, resource management, execution / content revenue transparency and budgeting to account management process. Established coordination of Global Accounts. I was uniquely positioned to increase collaboration between US, European & APAC Equity cross product sales and trading teams.
  • Credit Suisse
    Vp - Emea Client Relationship Management
    Credit Suisse May 2000 - Sep 2006
    London, England, United Kingdom
    Joined Credit Suisse as part of the DLJ Merger. Hired to establish robust client management process, Expand reach of CRM to Continental European Offices and to increase equity cross product collaboration. In this role I developed and owned the broker review process for EMEA Cash Equities, analysed client results, implemented remedial action plans. I introduced a disciplined account management to Continental European offices, organised securities wide cross product regional account management events to facilitated sharing client information across teams and managed to client segmentation process.
  • Abn Amro Bank N.V.
    Management Accountant
    Abn Amro Bank N.V. Aug 1998 - May 2000
    London, England, United Kingdom
  • Ubs
    Business Analyst
    Ubs Jan 1995 - Aug 1998
    London, England, United Kingdom
  • Glaxosmithkline Consumer Healthcare, L.P.
    Management Accountant
    Glaxosmithkline Consumer Healthcare, L.P. May 1994 - Jan 1995
    Irvine, Scotland, United Kingdom
  • Ibm
    Graduate Accountant
    Ibm Aug 1991 - May 1994
    Greenock, Scotland, United Kingdom
    Qualified as Chartered Management Accountant (CIMA) 1993

Nicola Devine Education Details

Frequently Asked Questions about Nicola Devine

What company does Nicola Devine work for?

Nicola Devine works for Credit Suisse

What is Nicola Devine's role at the current company?

Nicola Devine's current role is Business Founder / Client Relationship Manager / Project Manager/ Financial Services / Banking / COO / Director.

What is Nicola Devine's email address?

Nicola Devine's email address is ni****@****sse.com

What schools did Nicola Devine attend?

Nicola Devine attended University Of The West Of Scotland.

Who are Nicola Devine's colleagues?

Nicola Devine's colleagues are Deepa R., Boorla Srinivas, Nithesh Shetty, Hemesh Shah, Laira Weber, Nitin Thora, Rich Kirk.

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