Nicola Sharp Email & Phone Number

Newcastle Upon Tyne, Tyne And Wear, Gb

Newcastle Upon Tyne, Tyne And Wear, Gb

Chartered HR Professional and Change Agent

Newcastle Upon Tyne, Tyne And Wear, Gb

Newcastle Upon Tyne, Tyne And Wear, Gb

Paris, France, Fr

Project Lead for a 2 year Outplacement Programme deliverable to all 400 employees and covering all levels of the hierarchy. Working alongside external partners to maximise employee readiness for obtaining alternative employment after the closure of the site planned for 2015. Aspects of the programme included developing branding for the programme, the policy guidelines that underpin the programme, development of a web application to assist employees in booking onto activities and events, development of an intranet site to support the programme, basic skills training including funded courses for numeracy, literacy and computer literacy, career counselling group and individual sessions, transferable skills training, and core outplacement activities.

Home Group is one of the leading providers of affordable and supported housing for people in the UK, who work to deliver improvements to communities and provide homes for those who may struggle to get them. Home Group also offer through their care and support arm, Stonham, help to vulnerable people to assist them in regaining control in their lives. Home Group has a turnover in excess of £310m, manages 52,000 homes and provides care and support services to more than 20,000 people across the UK every year. Interim HR Business Partner, ChangeThis role was created to assist in the complex 5 year change programme affecting the length and breadth of the organisation. Working as part of a cross functional matrix team, this role is responsible for the design, build, and implementation of a new company-wide HRIS system affecting 4000 employees.

Sitel is a leading provider of Business Process Outsourcing solutions in the UK and Ireland, offering clients partnership value in the delivery of multi-channel customer contact interactions across all stages of the customer relationship life cycle. Sitel operates across 6 sites within the UK and Ireland within every major vertical market including financial services, travel, technology, and media and entertainment.Interim HR Projects Consultant:With a UK wide remit, the role was created to tackle outstanding harmonisation activities following a company merger, including legal entity consolidation work, a full audit of current practices and processes within each site with a view to standardisation where possible, and to build the framework for the SharePoint repository that is now the central point for all sites to access for consistent and reliable policy and process information.

TSG provides IT solutions to the SME marketplace and is a regionalised business operating throughout the UK with 13 offices from Aberdeen to Southampton; 450 employees. TSG has been operating for 5 years and has an aggressive growth strategy, completing 24 acquisitions to date. HR Manager:A UK wide remit, and based at the TSG Head Office in Newcastle, supporting the Director of Human Resources in the delivery of a high quality generalist HR service across all TSG sites. Also responsible for the development and implementation of HR initiatives to add value, improve business performance and assist in the development of culture change.§ Completed a review of recruitment activities and implemented mould break changes throughout TSG including a new recruitment policy and procedure, devised and launched training for line managers and provide ongoing assistance to the business to ensure best practice is adhered to and associated costs are reduced by 15%.§ Created an improved and modified careers section of the TSG website as part of the attraction and retention of talent strategy resulting in a tenfold payback in the first year. § Prepared and implemented compensation and benefits development projects including the launch of two new benefits schemes, and the rationalisation of healthcare and pension provision.§ Wrote, launched and implemented the company Performance Improvement Plan policy and procedure as part of the wider talent management strategy.§ Assisted in the development of subordinate HR staff in TSG’s regions and in Head Office, through guidance and coaching.

A member of the Senior Management Team, responsible for a full HR service for 2 sites of 150 managers and staff, and also for providing a training and development service to a third site of 450 employees.An influential member of the Senior Management Team, launched several morale boosting activities on site following downsizing, which maintained employee relations and retention levels.Launched a new appraisal system for over 200 managers and staff achieving 100% signed response. Also developed and delivered the training programme for appraisers and appraisees.Successfully managed and executed a redundancy and redeployment programme for 25 commercial managers and staff adhering to best practice guidelines. Also assisted in the successful closure of a factory of 450 employees.Designed and managed a 1 ½ day Assessment Centre ensuring the effective and timely recruitment of a Senior Purchasing Manager.Researched, designed and implemented a new standardised Disciplinary Policy and Procedure for use across all staff and managers at the H J Heinz sites in the UK.Reviewed, via extensive use of job evaluation, all departments on site, bringing structures, job descriptions and salaries up to date and in line with the current company guidelines.Managed the training budgets of £170k pa.

Researched, designed, launched and managed the site Learning Centre for 600 employees. This was done in partnership with the Trade Unions on site.Designed and delivered numerous tailor-made team working programmes for staff and managers and successfully contributed to the Total Quality culture.Developed and managed the training needs analysis process on site ensuring the business priorities formed the basis of the training plan, and then managed the completion of all planned training activities within budget.Developed and maintained training evaluation evidence and training records to successfully deliver zero non-conformances for the site BS 5750 quality accreditation.

Designed and delivered a modular supervisory development programme for junior production managers ensuring their increased standard of performance.Developed and implemented absence management workshops for line managers contributing to the overall reduction of absence levels from 11% to 7%.Championed and took part in business-related activities with various organisations within the community in order to develop our own staff, and also to raise the profile of the Company within the community.

Effectively provided timely advice and practical support to line managers in the key areas of absence management, disciplinary procedures, recruitment and employee relations.Devised and presented all HR reports and key performance indicators to the Senior Management Team on a weekly basis including human resources planning figures, absence levels and retention data.

Managed a department of 100 staff and managers in the manufacture of chilled sandwiches in a high-risk environment for Marks and Spencer.Introduced aspects of team working including team briefings and involvement in production planning increasing retention and development of key operational players.Seconded to manage the opening of a satellite production unit and successfully launched 7 new products for Marks and Spencer. This included devising the production methods, planning schedules and training of all the new staff ready for the launch.

Managed a department of 40 staff ensuring all products in the factory for Marks and Spencer were cooled, wrapped and coded to exact specifications within the fast-moving high-risk environment.

Helped set up and implement new production quality checks and process for newly commissioned continuous production line resulting in the efficient launch of many new products for Marks and Spencer.

Researched, wrote and implemented due diligence defence documents for every product in the factory, which were then successfully used in court preventing a prosecution claim.

Ba (Hons) Business Studies, Operations, Marketing, Finance

Chartered Cipd, Graduate Cipd