Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Nicola Wright is listed as at at Places for People, a company with 1894 employees, based in Greater Preston Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nicola Wright.
Nicola Wright previously worked as IT Service Desk Agent at Places For People and IT Helpdesk Analyst at Nhs Trust. Nicola Wright studied at Fulwood High School.
This section adds company-level context without repeating Nicola Wright's masked contact details.
Review company-level records connected to Nicola Wright before choosing the right outreach path.
Nicola Wright is a at at Places for People. They possess expertise in customer service, healthcare information technology, public sector, information technology, technical support and 3 more skills.
Listed skills include Customer Service, Healthcare Information Technology, Public Sector, Information Technology, and 4 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
South Rings Business Park
1st and 2nd line IT Support to all internal staff via email or telephoneDiagnose, record and document all incidents and service requests, for hardware and software related issues using Assure softwareSupport for Core Applications – Northgate, Civica, Kirona, SharePoint, Inforview and Impact.Configuring and installing new and re allocated devices - laptops.
Royal Bolton Hospital
Provide 1st and 2nd line IT and technical support for Bolton Hospital and community health centre's 7500 user base on both hardware and software related queries.Timely and accurate logging of all IT Faults and Change Requests on the NHS Trust’s Helpdesk Management System (Openview / Servicenow)Provide remote technical support of user systems, both.
06/06/2011 - 04/05/2012
Supervising six helpdesk engineers while they are undertaking support and change request duties, ensuring all IT responses remain within agreed service levelsLogging all IT Faults and Change Requests on the Helpdesk Management System (Top Desk)Raising purchase orders and liaising with IT Suppliers, ensuring delivery within agreed timescalesStock Control.
Providing support to the whole of the business by solving hardware faults Setting up new starters on the system and modifying existing Users as and when required Installing and configuring computers and email software Performing system administration duties/maintenance and backups Providing training when new software has been installed/released
Greenbank Offices
Technical resolution of incidents at 1st line support and recording these within the call logging system (Sostenuto)Acting as a single point of contact for all IT related requests, ensuring SLA’s are met Logging calls with 3rd parties and incident managementUsing Active Directory to set up new user account.Tracking incidents and escalations, ensuring.
04/07/2004 - 03/07/2009
Supporting BT Internal Customers with new products and rollouts such as Cisco telephones, Call Routing systems, Office Communicator etc.Creating scripts and known error tables for points of referenceLogging faults to second line supportPlacing and progressing orders within the BT Portfolio including Hardware/Software and access requests using BT Internal.
Other employees you can reach at placesforpeople.co.uk. View company contacts for 1894 employees →
Barney Berne
Colleague at Places For People
Bangkok, Bangkok City, Thailand, Thailand
View →
DC
David Clark
Colleague at Places For People
Blackpool, England, United Kingdom, United Kingdom
View →
MW
Matthew Winstone
Colleague at Places For People
Preston, England, United Kingdom, United Kingdom
View →
DR
David Reeve. Bsc(Hons) Mciob
Colleague at Places For People
Shaw, England, United Kingdom, United Kingdom
View →
VO
Vickie Oche David
Colleague at Places For People
St Louis, Missouri, United States, United States
View →
RS
Rachel Stott
Colleague at Places For People
Blackpool Area, United Kingdom
View →
EG
Elshan Gasimov
Colleague at Places For People
London Area, United Kingdom, United Kingdom
View →
AM
Andy Marecki
Colleague at Places For People
Greater Nottingham, United Kingdom
View →
EP
Emma Paul
Colleague at Places For People
Tranent, Scotland, United Kingdom, United Kingdom
View →
MW
Mark Worsley
Colleague at Places For People
Blackpool Area, United Kingdom
View →
Quick answers generated from the profile data available on this page.
Nicola Wright works for Places for People.
Nicola Wright is listed as at at Places for People.
Nicola Wright is based in Greater Preston Area, United Kingdom, United Kingdom while working with Places for People.
Nicola Wright has worked for Places For People, Nhs Trust, Progress Housing Group, Natures Aid, and Lancashire Care Nhs Foundation Trust.
Nicola Wright's colleagues at Places for People include Barney Berne, David Clark, Matthew Winstone, David Reeve. Bsc(Hons) Mciob, and Vickie Oche David.
You can use AeroLeads to view verified contact signals for Nicola Wright at Places for People, including work email, phone, and LinkedIn data when available.
Nicola Wright studied at Fulwood High School.
Nicola Wright is listed with skills including Customer Service, Healthcare Information Technology, Public Sector, Information Technology, Technical Support, Microsoft Office, Cisco Systems Products, and Sharepoint.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Nicola Wright you were looking for.
View similar profiles
