Nicola M. Doherty

Nicola M. Doherty Email and Phone Number

Senior Director of Customer Success, North EMEA, SMB and Mid Market @ Datadog
Dublin, IE
Nicola M. Doherty's Location
Dublin, County Dublin, Ireland, Ireland
Nicola M. Doherty's Contact Details

Nicola M. Doherty work email

Nicola M. Doherty personal email

n/a
About Nicola M. Doherty

As a seasoned sales leader with over 10 years of experience, I am deeply passionate about unlocking the potential in people and helping them surpass their own expectations. Throughout my career, I have gained extensive experience managing sales teams across the EMEA region and selling into SMB, Enterprise, and Public Sector markets. I've been fortunate to develop a reputation for managing high-performing and engaged teams, driving revenue growth and identifying new pathways for innovation.As a vocal advocate for creating diverse, inclusive, and equitable workplaces, I have led the Out@In, an LGBTQ employee resource group at LinkedIn's Dublin office, as well as being a Senior Advisor for Gong's 'ProudGongsters', where I was responsible for supporting the ERG's Global Leaders. My commitment to promoting diversity and inclusion has been a key driver of my success as a sales leader.Furthermore, I recently completed my MBA from Warwick University in 2022, which has given me a deeper understanding of business strategy and operations. In the rapidly evolving tech industry, my MBA education has given me an edge in identifying trends and adapting to change.

Nicola M. Doherty's Current Company Details
Datadog

Datadog

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Senior Director of Customer Success, North EMEA, SMB and Mid Market
Dublin, IE
Website:
datadoghq.com
Employees:
9726
Nicola M. Doherty Work Experience Details
  • Datadog
    Senior Director Of Customer Success, North Emea, Smb And Mid Market
    Datadog
    Dublin, Ie
  • Datadog
    Director Of Customer Success, North Emea, Smb And Mid Market
    Datadog
    Dublin, Ie
  • Datadog
    Director Of Customer Success, Emea
    Datadog Feb 2024 - Present
    New York, Ny, Us
  • Pavilion
    Executive Member
    Pavilion Sep 2023 - Present
    New York, Ny, Us
    Pavilion is a private membership organization for networking
  • Career Break
    Travel
    Career Break Jul 2023 - Feb 2024
    Took an intentional pause from a fulfilling 15 year career to take a self-designed sabbatical to rejuvenate myself through travel, personal development and new experiences. Highlights have included: travelling across Australia for 6 weeks, travelling to support the Irish Rugby team in the World Cup, learning a variety of new skills to transform my garden, completing a business coaching course, upskilling on latest AI tools and reading over 50 books.
  • Gong
    Director Of Enterprise & Account Management, Emea
    Gong May 2022 - Jun 2023
    San Francisco, California, Us
    A Director with a dual responsibility for Gong's Enterprise and Account Management go-to-market teams, leading the GTM strategies for the company's existing customer base in EMEA and new business acquisition in the Enterprise segment. Took a hands-on approach to support the teams in turning around the EMEA Customer business. Served as a member of the EMEA Leadership Team and a senior Advisor to Gong's global LGBT ERG.
  • Linkedin
    Lead For Out@In (Lgbtq Employee Resource Group)
    Linkedin Sep 2019 - May 2022
    Sunnyvale, Ca, Us
    Lead of the LGBTQ Employee Resource group for LinkedIn's Dublin office. Responsible for guiding our local team in achieving the mission & vision of the global ERG group.
  • Linkedin
    Head Of Sales (Education Industry), Emea & Latam
    Linkedin Jul 2018 - May 2022
    Sunnyvale, Ca, Us
    Senior Sales leader with responsibility for building the Higher Education vertical for LinkedIn across EMEA & LATAM. Member of LinkedIn Learning’s EMEA Leadership Team from 2017 to July 2021. Leader of the LGBTQ Employee Resource group for LinkedIn's Dublin office. - Senior Sales Leader with responsibility for creating a multi-year strategy to drive new business growth & renewals for the Education vertical across EMEA & LATAM- Lead both Sales Managers & Senior Account Executives to deliver against annual and quarterly revenue targets, approximately 40+ employees.- Responsible for setting GTM strategy for the vertical including regional pricing, incentive programs & sales policy.Achievements:- Consistently overachieved against our financial plan by 10-30%, growing from $3m to $25m+ in 4 years.- Member of LinkedIn Learning’s EMEA Leadership team which grew business from $10m to $100m+ over 4 years.- EMEA Nominee for “Team of the Year” at LinkedIn’s Global Awards for FY21 - Global Winner of “In it With our Customers” at LinkedIn’s Global Awards for FY20 - Recognised at our Global Sales Awards as a global Cultural Champion for my leadership of LinkedIn’s LGBT Employee Resource Group in FY20
  • Linkedin
    Regional Sales Manager Emea & Latam, Linkedin Learning
    Linkedin Feb 2017 - Jun 2018
    Sunnyvale, Ca, Us
    Regional Sales Manager with responsibility for multiple Corporate markets across EMEA & LATAM including France, Benelux, Spain, LATAM. Responsible for SMB, MM & Enterprise accounts for both new business & customer renewals. Member of LinkedIn Learning’s EMEA Leadership Team. Select Achievements- Achieved 126% of annualised revenue in both FY17 & FY18 annualized revenue targets - Oversaw growth from 6 Individual Contributors to 45.- Winner of EMEA Manager of the Year FY17
  • Pearson
    Head Of Sales
    Pearson Oct 2014 - Dec 2016
    London, Gb
    As Head of Sales for Pearson’s Online Program Management business, I was responsible for delivering acquisition sales growth in APAC. In 2016, I also simultaneously led the Student Success function on an interim basis. - Developed and implemented Sales acquisition strategies to deliver monthly and annual revenue targets. - Partnered with Head of Marketing to develop and implement online marketing campaigns to significantly increase lead volume and quality using major search engines, social networks etc.- Led Sales Managers to deliver against annual and bi-monthly revenue targets- Designed and implemented student & customer experience initiatives - Provided leadership and strategic direction in new product launches. - Built and maintained C-Level relationships to build a compelling vision for our University partnersSelect Achievements- Grew revenue 5X over 3 years and grew headcount from 6 to 35- Consistently exceeded sales revenue targets by 20%+ from 2014 to 2016 - Delivered increased customer satisfaction ratings over 2015 & 2016. - Oversaw 3 successful new University Program launches in 2016.
  • Pearson
    Inside Sales Manager
    Pearson Nov 2013 - Sep 2014
    London, Gb
    Responsible for leading 2 x B2B sales teams to deliver quarterly & annual revenue targets across multiple product verticals. Select Achievements- Grew business 3X over 12 months to $6m in new business bookings- Acted as a company champion for the implementation of Salesforce. - Nominated for the Pearson Innovation of the Year Award 2014
  • Citipower
    Multi-Occupancy Coordinator / Acting Ami Team Leader
    Citipower Sep 2012 - Nov 2013
    My main responsibility is to coordinate the reconnection of customers who have been left off supply due to the AMI infrastructure project. Provided operational leadership to team of appointment setters to facilitate full implementation of AMI project.
  • Suncorp
    Technical Support Officer (2Ic)
    Suncorp Jan 2012 - Sep 2012
    Brisbane, Brisbane, Au
    As Technical Support Officer I assisted the Team Leader in managing & supporting a team of 12 Client Managers. Provided group based training for new starters & also provided one-on-one training for all members of the team. Assisted the team by taking ownership and managing any issues, customer’s complaints, difficult enquiries etc
  • Newspread
    Transport & Logistics Coordinator
    Newspread Oct 2009 - Dec 2010
    Responsible for the effective national distribution of 2 leading daily newspapers: Irish Independent & Evening Echo.
  • Cpm
    Field Sales Advisor
    Cpm Feb 2009 - Oct 2009
    İstanbul, Tr
    Cold-calling potential customers & generating salesProviding a high quality customer service experience Route management to maximise efficiency within sales territoryAdhering to strict call quality procedures Achieving pre-set sales targets

Nicola M. Doherty Skills

Customer Service Management Business Analysis Strategic Planning Project Management Team Management Business Process Improvement Business Strategy Team Leadership Sales Management Strategy Communication Critical Thinking Teamwork Leadership

Nicola M. Doherty Education Details

  • University Of Warwick - Warwick Business School
    University Of Warwick - Warwick Business School
    Master Of Business Administration - Mba
  • Harvard University
    Harvard University
    Leadership And Communication
  • Technological University Dublin
    Technological University Dublin
    Urban Planning

Frequently Asked Questions about Nicola M. Doherty

What company does Nicola M. Doherty work for?

Nicola M. Doherty works for Datadog

What is Nicola M. Doherty's role at the current company?

Nicola M. Doherty's current role is Senior Director of Customer Success, North EMEA, SMB and Mid Market.

What is Nicola M. Doherty's email address?

Nicola M. Doherty's email address is nd****@****din.com

What schools did Nicola M. Doherty attend?

Nicola M. Doherty attended University Of Warwick - Warwick Business School, Harvard University, Technological University Dublin.

What are some of Nicola M. Doherty's interests?

Nicola M. Doherty has interest in Read, Politics, Civil Rights And Social Action, Education, Learning/further Education, Play/watch Gaelic Football, Listen To Music, Disaster And Humanitarian Relief, Play With My Two Dogs, Travel.

What skills is Nicola M. Doherty known for?

Nicola M. Doherty has skills like Customer Service, Management, Business Analysis, Strategic Planning, Project Management, Team Management, Business Process Improvement, Business Strategy, Team Leadership, Sales Management, Strategy, Communication.

Who are Nicola M. Doherty's colleagues?

Nicola M. Doherty's colleagues are Alexander Rogiers, Joe Jones, Michael Coyne, Vladislav Kurilo, Daniashley Sosa, Ej Rauseo, Steve Malouf.

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