Since joining APMG I have led teams in Operations, Quality, Accreditation and Product Development. giving a rounded overview of the certification and training marketplace. I have also led several transformation projects including introducing what at the time was a revolutionary OTE approach to higher level assessments, organisation change restructures, setting up of several of our international development offices and achievement of external accreditation awards.I have a passion for embracing new ways of working to better enhance candidate experience and streamline processes, as well as for the development and coaching of individuals to meet their own development goals and realise their potential.