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Nicola Collins Email & Phone Number
Product and Customer Lead
at
Circle In
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Product and Customer Lead
Location
Greater Melbourne Area, Australia
Company size
Who is Nicola Collins? Overview
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Quick answer
Nicola Collins is listed as Product and Customer Lead at Circle In, a with 10 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Nicola Collins.
Nicola Collins previously worked as Product Owner at Well™ and Product Owner at Circle In. Nicola Collins studied at St Paul’S Anglican Grammar.
Company email context
Email format at Circle In
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Circle In
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Profile bio
About Nicola Collins
Innovative, analytical and professional. Experienced translating product requirements into technical tasks and milestones, optimising process and experiments. Always advocating for the user and motivated by delivering value.
Listed skills include Customer Service, Sales, Communication, Time Management, and 4 others.
Current workplace
Nicola Collins's current company
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Circle In
14 roles
Nicola Collins work experience
A career timeline built from the work history available for this profile.
Product Owner
Psychological safety is now just as important as physical safety at work. Well™ is a psychological safety tool that helps control psychosocial risks. It’s the catalyst for your whole organization to form daily habits that keep everyone safe. It’s actionable and practicable content from global experts built into Microsoft Teams. And because our short-form content is designed for limited attention spans, it has industry-leading participation rates.Well™ is backed by science and aligns with global psychological safety guidelines.
Product Owner
Product Support Manager
Nov 2022 - Jun 2023
Product Content Manager
Dec 2021 - Oct 2022
Customer Operations Manager
Sep 2020 - Dec 2021
Customer Success Manager
Jan 2020 - Sep 2020
Customer Success Lead
Roam is a website builder that arms destination marketers with the tools they need to attract more visitors. On a mission to support Australia’s tourism industry with world-class website experiences, Roam makes it easy for travel marketers to execute digital strategies and put their destination on the map.
Mar 2019 - Jan 2020
Customer Care Specialist
Feb 2018 - Mar 2019
Operations Secondment - Driver Growth
During my secondment I have worked closely with the Melbourne and regional operation teams in developing and rolling out the new onboarding process for driver-partners under the Victorian rideshare regulations. Project responsibilities:- Streamlining the driver accreditation process for driver-partners- Developing new sign up content and resources for uber.com and in-person support- Collaborate in the design of partner facing onboarding comms - Creation of comprehensive training and logic to support agents and Uber Experts - POC for Uber's partnering medical provider
Sep 2017 - Feb 2018
Uber Expert
Responsibilities include:- Onboarding and supporting driver and delivery partners across all Uber platforms- Empower driver-partners by demonstrating the in-app tools and help functions- Administrative tasks, processing background checks, and audits- Handling escalated driver-partner issues in the Greenlight (GL) Hub- Work with the City Operations team to streamline refine and improve procedures- Present Uber 101 information sessions for new driver-partners to learn more about the Uber platform- Leading teams of brand ambassadors in promotional stunts and Uber Zones including Uber Ice Cream and Melbourne Cup Carnival
Sep 2015 - Sep 2017
Customer Care Manager
The Room Xchange is a Melbourne-based startup pairing busy households that need extra help with Guests who are looking to reduce their living costs. I worked closely with The Room Xchange developing their Customer Care strategy and engagement.
May 2017 - Aug 2017
Travel Consultant
May 2015 - Aug 2015
Direct Sales Representative
Appco Group Australia
Jan 2015 - Apr 2015
Team & coworkers
Colleagues at Circle In
Other employees you can reach at circlein.com. View company contacts for 10 employees →
JP
Jac Paltos
Colleague at Circle InMelbourne, Victoria, Australia
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CB
Carley Bishop
Colleague at Circle InGreater Sydney Area, Australia
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JP
Jaclyn Paltos
Colleague at Circle InMelbourne, Victoria, Australia
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VG
Vanessa Geerling
Colleague at Circle InAustralia
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AD
Alice Dao
Colleague at Circle InBelconnen, Australian Capital Territory, Australia
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SS
Sol Smith Mfa, Eds, Ms, Cas
Colleague at Circle InLos Angeles Metropolitan Area, United States
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Jac Paltos
Colleague at Circle InMelbourne, Victoria, Australia
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CB
Carley Bishop
Colleague at Circle InGreater Sydney Area, Australia
View →
JP
Jaclyn Paltos
Colleague at Circle InMelbourne, Victoria, Australia
View →
VG
Vanessa Geerling
Colleague at Circle InAustralia
View →
AD
Alice Dao
Colleague at Circle InBelconnen, Australian Capital Territory, Australia
View →
SS
Sol Smith Mfa, Eds, Ms, Cas
Colleague at Circle InLos Angeles Metropolitan Area, United States
View →
1 education record
Nicola Collins education
-
St Paul’S Anglican Grammar
FAQ
Frequently asked questions about Nicola Collins
Quick answers generated from the profile data available on this page.
What company does Nicola Collins work for?
Nicola Collins works for Circle In.
What is Nicola Collins's role at Circle In?
Nicola Collins is listed as Product and Customer Lead at Circle In.
Where is Nicola Collins based?
Nicola Collins is based in Greater Melbourne Area, Australia while working with Circle In.
What companies has Nicola Collins worked for?
Nicola Collins has worked for Circle In, Well™, Roam, Rea Group, and Uber.
Who are Nicola Collins's colleagues at Circle In?
Nicola Collins's colleagues at Circle In include Jac Paltos, Carley Bishop, Jaclyn Paltos, Vanessa Geerling, and Alice Dao.
How can I contact Nicola Collins?
You can use AeroLeads to view verified contact signals for Nicola Collins at Circle In, including work email, phone, and LinkedIn data when available.
What schools did Nicola Collins attend?
Nicola Collins studied at St Paul’S Anglican Grammar.
What skills is Nicola Collins known for?
Nicola Collins is listed with skills including Customer Service, Sales, Communication, Time Management, Microsoft Word, Computer Proficiency, Data Entry, and Organization Skills.
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