Nicola Leka Email & Phone Number

Responsible for Nevel's overall marketing in Finland and Sweden targeted especially to industrial customers.- Strategic and tactical planning- Brand building- Development of digital customer journey- Execution of marketing activities and campaigns- Customer contact acquisition and lead generation- Building great digital customer experience in close cooperation with internal stakeholders​​​​​​​- Managing and developing digital tools and integrating marketing processes with sales- Improving marketing performance by building analytics and continuously optimising the activities- Employer brandingAbout NevelNevel is an advanced energy infrastructure company offering future-proof, fit-for-purpose industrial and real estate utility infrastructure solutions (e.g., energy and material efficiency solutions, district heating, as well as partnerships and financial models).

• Awareness building & lead generation • Strategic and tactical planning • Execution of activities and campaigns • Content creation together with sales, consults and BU's - Webinars, reference stories, podcasts, blogs, eBooks, newsletters, www-sites • Digital marketing & marketing automation • SEO, SEM and social media advertising • Co-marketing with technology partners • Co-operation with external marketing partnersAbout SolteqSolteq offers comprehensive digital services for omnichannel business, information management, analytics and business management. Digital services utilizing of data and information management are seamlessly integrated to our customers’ operations management. Solteq’s digital services are based on global technology platforms and service solutions. Solteq works closely with the chosen business partners in order to provide the best expertise for digitalization.

Helsinki

As a member of our digital service development team my responsibility was to ensure the best possible customer experience both digitally and throughout the whole customer journey. Planning and implementing new digital features and other adjustments to our service process required strong communication and change management skills. I participated in many service productization and business design projects. Team leader of the customer service team. Key projects: - Renewing our web pages and search engine optimization- Launching and implementing several digital customer tools both internally and to the customers- Renewing our customer onboarding process including digital tools deployment- Building a customer service function to support our existing customers in Finland, Sweden and in the Baltics.Key competence areas:- Customer experience- Digital development- Web site creation and SEO- Service productization- Business design- Customer service- Change management

Helsinki

I was responsible for Fondia's marketing strategy, execution of broad range of marketing communication activities and brand building. My daily tasks included digital campaigns, newsletters, content creation, reference stories, planning of both digital and printed materials in co-operation with our external partners. I also helped in selecting and implementing a marketing automation tool and inbound marketing strategy setting up the basis for data-driven marketing and improving our lead generation process. Team leader of the FondiaCafe/events team. Key competence areas: - Strategic marketing- Brand marketing- Digital marketing- Marketing communication- Marketing automation & Inbound marketing- Employer branding- Event marketing

My role consisted of two areas of responsibility: Financial administration and IT/Office management. In finance, I managed budgeting, financial reporting and oversaw our company's accounting function also assisting our outside auditors when preparing annual reports.As office manager I was responsible for Fondia's office premises & IT infrastructure and maintenance. My task was to ensure the most effective, reliable and pleasant working environment to support our ways of working and to increase employee satisfaction. As Fondia was still a start-up company, I designed and implemented many office policies and procedures. One of my biggest accomplishments was to build our office network (including 11 offices) across Finland and later also in Stockholm and Tallinn. The role required strong project management skills and ability to work with many simultaneous projects keeping schedules and budgets. I acted as a team leader of the office team of eight people providing a wide range of office support. My tasks included recruiting, allocating available resources and coaching & mentoring the team. I've received very good feedback from my team saying I'm trustworthy, easy to approach and always willing to help when needed. Top skills:- Financial administration- Budgeting, financial reporting- IT management- Office administration- CRM integration- Project management- Team leadershipAbout FondiaFondia is the largest business legal service provider in the Nordic region and also a forerunner in business legal services. Fondia’s Legal Department as a Service (LDaaS) works like an outsourced legal team function where Fondia offers a full service business law house. Fondia has been repeatedly voted as the number one employer in the legal industry throughout Europe by a Great Place to Work. Today Fondia is the first publicly listed law company.

Helsinki

I worked as a member of the sales team supporting sales in reaching their targets. My key responsibility was bid pricing and sales reporting. Key competence areas:- Bid pricing- Sales support and reporting

Helsinki

I was responsible for strategic planning and execution of marketing activities of the IBM software division. I created marketing plans in close co-operation with local sales team, working with the Nordic marketing team at the same time. I had broad responsibilities in marketing, advertising in printed media, events and co-marketing with Business Partners.Key competence areas:- Strategic Marketing- Marketing Communication- Business Partner Marketing- Event Marketing- Advertising

Helsinki

I was responsible for Nordic direct marketing campaigns (target group definition, content localization, direct mails, telesales campaigns) across the Nordics. I worked in close co-operation with the Nordic marketing team and with various business unit marketing managers in the Nordic region. Key competence areas:- Integrated Marketing Communication- International Marketing- Direct Marketing- Marketing Materials- Co-operation with Business Units

Helsinki

My main responsibilities were managing the business partner program and organizing customer events, trips and training sessions. Key competence areas:- Business Partner Marketing- Event Marketing

Master'S Degree, Marketing

Pääaineen syventävien opintojen tutkielma "Tuotemerkin persoonallisuus ja sen luominen markkinointiviestinnän avulla - Case: Brazil kahvi"

Highschool

Exchange in Kreisgymnasium Bargtheheide, Hamburg, Germany 1990 - 1991