Nicola Mcnutt Email & Phone Number

Mango Hill, Qld, Au

Brisbane, Queensland, Australia

Nudgee, Queensland, Australia

Providing end-to-end recruitment for Mercy Community's 199-bed residential facility and community supports. Roles recruited include registered staff, carers, hotel services and more.· Writing and publishing job ads · Phone screening applicants · Interviewing suitable candidates · Performing reference checks · Issuing pre-employment documents via DocuSign · Collating identification and probity documents · Inducting staff · Sourcing suitable candidates

Dunedin, New Zealand

Specialising in assisting people with health conditions into long-term sustainable employment for New Zealand's largest employment service. This was an end-to-end role that involved vocationally preparing clients, assisting with job search, marketing them to employers and then providing ongoing support once employed. An important part of this role includes establishing and managing mutually beneficial relationships with both employers and stakeholders.· Publishing vacancies internally & externally · Screening clients · Promoting both the service & clients to employers · Liaising with agencies and enrolling potential clients · Completing reference checks · Maintaining accurate client files · Handling sensitive and highly confidential information

Auckland, New Zealand

This was a dual role working as Customer Services Officer and Trainer. As a CSO I was responsible for touring prospective students and enrolling them, managing their student files. As a trainer, my role involved preparing lessons that accommodated a range of different styles of learners, managing a classroom of up to 22 students, supervising assessments and marking.· Interviewing potential students · Imputing and maintaining student files in line with government standards · Auditing files for TEC reviews · Processing Studylink payments · Classroom management

Chiba, Japan

In this role I was responsible for all aspects of curriculum planning, facilitating lessons, student development and classroom management for classes of up to 30 kindergarten age children. This also included planning and running seasonal events and managing relationships with the students families.

Gold Coast, Queensland, Australia

Taking FIT bookings by phone, managing third party website bookings. Assisting guests with special requests.

Gold Coast, Australia

Providing exceptional customer service to guests of this 5-star property. Assisting guests with check-in and check-out, managing and settling accounts, assisting with guest queries and complaints.