•Achieved consistent 100% application quality reviews, while also maintaining above 105% tracked productivity, vs. averages from established employees of 92% and 98%, respectively•Collaborated with the assistant associate manager to establish a Spanish department, opening the company to a market where there is currently only one other competitor •Cooperated with the Data Science team to learn how to construct reports in Salesforce for the Spanish department, building multiple reports which are used on day to day reporting and other special projectsPartnered with team member to analyze the potential benefits and risks of accepting ITIN for identification purposes, leading to this project being used to launch the initiative for ITIN acceptance at Upstart•Secured conversion from contractor to a full-time employee, and six months later another promotion, based on achievement of key quality and productivity metrics, as well as showing initiative while successfully helping to establishing the Spanish department

•Designed and launched a new brand and logo, modernizing the design while retaining key elements that maintain the company’s 26-year identity •Formulated and executed sales presentations, leading to the acquisition of five new clients, securing expected annual revenue of 20% and placing 50 new guards at these posts•Authored marketing materials for various projects, brochures, business cards, and advertisements, creating uniform brand representation and communication. •Assisted in management restructuring process, constructing the final organizational structure in collaboration with the CEO, balancing and aligning resources to achieve a productive and cooperative structure for the organization•Shadowed specific roles to understand cross-functional interactions and overall business operations

•Lead team in sales for a period of three weeks Achieved highest sales for month of June, out of team of 20 sales representatives: sales of 220 units vs. average team member sales of 160 units•Earned three promotions over an eight-week period, based on achievement of key sales and training metrics •Assumed responsibility for training entry level sales representatives, mentoring on performance expectations and improvements, leading to promotions for three colleagues•Interviewed four potential sales representatives after receiving extensive training on interviewing skills