Nicolas Andersen Email & Phone Number

Port Moody, British Columbia, Canada

Vancouver, Canada Area

Map out customer journey to identify major pain points; implement strategies in collaboration with other departments to improve guest experience.Oversee departmental reporting and analysis needs; responsible for quality, productivity and financial goals. Manage roll out of key projects and processes to enhance operations and logistics. Supervise direct reporting staff through coaching, counselling and mentoring to ensure performance standards are met.Maintain staffing through recruitment, training and retention initiatives.

Develop educators and fellow Team Leads to ensure successful delivery of culture, philosophy, values and product education.Monitor and evaluate interaction quality and productivity metrics.Develop and implement safety protocols for over 150 employees, provide improvements to ergonomics, health & fitness. Create connections within the community to elevate the health and fitness of others. Motivate, coach and inspire others to reach fitness goals.

Master’S Degree, Neuroscience

Activities and Societies: Swimming

Bachelor’S Degree, Psychology, Social Studies Of Medicine, Neuroscience