Nicolas Barbosa
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Nicolas Barbosa Email & Phone Number

Projects | Scrum | Kanban | Technician Support at XMobots
Location: São Carlos, São Paulo, Brazil 11 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Projects | Scrum | Kanban | Technician Support
Location
São Carlos, São Paulo, Brazil
Company size

Who is Nicolas Barbosa? Overview

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Quick answer

Nicolas Barbosa is listed as Projects | Scrum | Kanban | Technician Support at XMobots, a with 114 employees, based in São Carlos, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Nicolas Barbosa.

Nicolas Barbosa previously worked as Suporte Técnico at Xmobots and Materials Preparer at Honda Brasil. Nicolas Barbosa holds Bachelor Of Technology (B.Tech.), Tecnologia Em Processos Gerenciais from Instituto Federal De Educação, Ciência E Tecnologia De São Paulo - Ifsp.

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XMobots

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Profile bio

About Nicolas Barbosa

I am currently studying Technology in Management Processes, focusing on software development. My journey includes delving into agile methodologies, such as Scrum and Kanban, which have revolutionized the way development teams deliver value to customers.Experience and Knowledge:Anti-Fraud Analysis: I worked in financial operations, applying analysis techniques to ensure the security of transactions.Corporate Environment: I worked in corporate environments, understanding the organizational dynamics and challenges of the business world.CRM, SaaS and BaaS: I explored customer relationship management (CRM) systems and cloud-based solutions (SaaS and BaaS).Data Processing: Used SQL and Python to manipulate and process data efficiently.Additional Skills:Customer Service: I have deep knowledge in resolving customer issues, meeting SLAs and mapping the customer journey.Decision Making and PDCA Cycle: I developed skills in making strategic decisions and implementing continuous improvements.Team Leadership: Experience as a project manager, leading teams in the search for effective results.Process Development: Contributed to the development and optimization of organizational processes.I am committed to adding value through my technical knowledge and management skills. Let's connect and explore opportunities together!

Current workplace

Nicolas Barbosa's current company

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XMobots
Xmobots
Projects | Scrum | Kanban | Technician Support
sao carlos, sao paulo, brazil
Website
Employees
114
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11 roles · 13 years

Nicolas Barbosa work experience

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Suporte Técnico

Current

São Carlos, São Paulo, Brazil

- Suporte através de múltiplos canais de comunicação, garantindo um atendimento ágil e eficaz.- Suporte técnico detalhado, incluindo orientação, configuração e manutenção dos produtos, assegurando que os clientes utilizem os produtos de forma correta e eficiente.- Acompanhar o desempenho dos produtos no mercado, monitorando a satisfação dos clientes e propondo melhorias quando necessário para aumentar a satisfação e lealdade dos clientes.- Utilizar ferramentas internas de monitoramento do setor para controlar e gerenciar o atendimento a clientes e drones, garantindo um fluxo de trabalho organizado e eficiente.- Diagnosticar e resolver problemas técnicos relatados pelos clientes, proporcionando soluções rápidas e eficazes para minimizar o tempo de inatividade.- Fornecer feedback dos clientes para as equipes de desenvolvimento e gestão, contribuindo para a melhoria contínua dos produtos e serviços.- Auxiliar na criação e atualização de materiais de suporte, como manuais, FAQs e tutoriais, para facilitar a autoajuda dos clientes.

Jun 2024 - Present

Materials Preparer

Itirapina, São Paulo, Brasil

Material Preparation: Prepare painting materials such as paints, primers, clear coats, and other supplies required for vehicle painting processes.Surface Preparation: Assist in cleaning and preparing vehicle surfaces for painting, including sanding, masking, and applying adhesion promoters as necessary.Equipment Setup: Set up and maintain painting equipment, including spray guns, mixing machines, and paint booths, ensuring they are in optimal working condition.Material Handling: Handle and store paint materials safely and efficiently, following proper storage and disposal guidelines.Quality Control: Assist in quality inspections to ensure painted surfaces meet company standards for finish quality, color accuracy, and adhesion.Safety Compliance: Adhere to all safety protocols and regulations related to handling and using painting materials and equipment.

Jun 2023 - Jun 2024

Project Manager

Jundiaí, São Paulo, Brasil

- Project Manager- Maintain flow of task demands for teams- Demand content for Copywriter- Demand content for videographer- Demand content for writers- Ready content analysis- Respond directly to the specialist strategist.

Apr 2023 - Jun 2023

Operational Analyst

- Operation and maintenance of student platforms- Technical support- Operational Data Analysis- Development of operational solutions

Nov 2022 - Apr 2023

Risks And Fraud Analyst

São Carlos, São Paulo, Brazil

- Analyze suspicious and fraudulent cases.- Identify fraud patterns and, therefore, correlation within the operation,- Perform analysis to create and develop the right parameters for anti-fraud tools.- Create dashboards to monitor fraud,- Organize and develop anti-fraud processes.

Feb 2022 - Aug 2022

Risk And Fraud Assistant

São Carlos, São Paulo, Brasil

Jun 2021 - Jan 2022

Reparo Pintura

Itirapina, São Paulo, Brasil

Jul 2020 - Apr 2021

Preparador De Pintura

Operador de produção. Inspeção direta na carroceria do veículo antes da entrada na cabine de pintura para eliminação de possíveis defeitos.

Jun 2019 - Mar 2020

Customer Service Specialist

Customer Service (SAC), in the general insurance sector, focusing on car insurance contracts/policies.Subsequently, specific assistance to the Insurance Broker for issuing policies, through online service (CHAT) and phone.

Dec 2015 - Jun 2019
Team & coworkers

Colleagues at XMobots

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1 education record

Nicolas Barbosa education

FAQ

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What company does Nicolas Barbosa work for?

Nicolas Barbosa works for XMobots.

What is Nicolas Barbosa's role at XMobots?

Nicolas Barbosa is listed as Projects | Scrum | Kanban | Technician Support at XMobots.

Where is Nicolas Barbosa based?

Nicolas Barbosa is based in São Carlos, São Paulo, Brazil while working with XMobots.

What companies has Nicolas Barbosa worked for?

Nicolas Barbosa has worked for Xmobots, Honda Brasil, Produtora Power, Produtora Fitx, and Alt.Bank.

Who are Nicolas Barbosa's colleagues at XMobots?

Nicolas Barbosa's colleagues at XMobots include Laiene Delfino, Elizabeth Cristina Conte, Alex Pereira, Francis Augusto Brugnera, and Matheus Carvalho.

How can I contact Nicolas Barbosa?

You can use AeroLeads to view verified contact signals for Nicolas Barbosa at XMobots, including work email, phone, and LinkedIn data when available.

What schools did Nicolas Barbosa attend?

Nicolas Barbosa holds Bachelor Of Technology (B.Tech.), Tecnologia Em Processos Gerenciais from Instituto Federal De Educação, Ciência E Tecnologia De São Paulo - Ifsp.

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