Sales executive transitioning from insurance to cloud services and SaaS Sales. More than 20 years’ experience in IT consulting, retail, and insurance. Constant customer satisfaction and re-engagement (90%+).* My constant focus is customer satisfaction and I add value achieving customer success. * My virtuous circle : transparency --> confidence --> sale --> satisfaction --> loyalty --> customer engagement.* My favorite sales process : Sandler Selling System.* My core values : honesty and care.* My main skills : sales (direct sales and business-to-business), customer satisfaction, customer relationship management, cost optimization.To contact me by email : nicolas@nbco.chAmong my past experiences I have been doing IT consulting for 10 years, helping my clients to save costs and improve efficiency, focusing on service management and process optimization.I then founded a skincare brand and directed the company, creating a distribution network of 50+ retailers, handled directly or thorough our 4 distributors on 4 continents.The last 5 years I sold life, non-life, health and legal insurance to 1000+ individual and businesses. I am not shy and 50% of my business was from cold calling. My natural empathy and my ice-breaking abilities help me to start customer relationships on solid grounds.I thrive in lead generation and pursue my efforts until closing.
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FounderOptinsurLausanne, Vd, Ch
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Non-Life And Legal Freelance Insurance BrokerNbco Mar 2021 - PresentLausanne, Vaud, Switzerland• Life and Non-Life insurance development with focus on customer satisfaction.• Gain new business mostly by recommendation (word of mouth) • Strong focus on legal insurance (2 digits growth year to year)
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Founder And Ceo Of And Organic Skincare BrandWorld Wild Men Cosmetics Jul 2010 - PresentParis, Île-De-France, France• Initiated and founded the company from scratch after market research including focus groups.• Conceived a range of 10 products, achieving a distribution network of 50 retailers, 4 distributors, on 4 continents.• Supervised a 10-member cross-functional (product formulation, supply chain, marketing, PR, sales, and e-commerce support) team and coordinated with three business partners towards the successful launch of e-commerce website.• Planned the press relations leading to 120+ publications online and offline in mainstream and specialized press. • Implemented partnerships with clubs and fitnesses to increase revenue.• Innovated customer engagement and brand loyalty with “man of the month” section leading to 23% increase in orders on e-commerce.• Led the A/B test of the e-shop homepage and optimized for customer acquisition; resulted in a 15% increase in conversions.• Managed the whole certification process (sourcing, testing, auditing). -
Life & Non-Life Insurance AdvisorGenerali Switzerland Dec 2019 - 2021Lausanne• Hunting (complete sales cycle) and farming (50/50) new business and renewal contracts of private and business accounts.• Exceeded customer satisfaction requirements (Medallia customer feedback score over 92%) leading to recommendation. • Interacted with 30 clients daily providing guidance about new products or renewal of contracts.• Managed pipeline of rolling 30-40 leads per week for 1500+ contracts. -
Non-Life And Legal Insurance AdvisorAxa May 2018 - Dec 2019Lausanne Area, Switzerland• Developed client portfolio value by 20% year-to year with constant upselling.• Bringing in new business and renewal contracts of private and business accounts.• Attained the quota and overachieved targets by 20% to 80%.• Exceeded customer satisfaction requirements (Medallia customer feedback score over 92%) leading to recommendation. • Interacted with 30 clients daily providing guidance about new products or renewal of contracts.• Generated 17 organization contracts in 3 months (objective was 5).• Collaborated with life and health departments to exceed targets by more than 90%. -
Freelance Information Technology ConsultantHayn Conseil Oct 2012 - 2015Paris / Lausanne• Tightened security and decreased by 30% the management costs of a mobile fleet through an MDM platform providing adequate response to BYOD trend.• Management of 3 consultants, onboarding, coaching, mentoring, training, performance reviews identifying patterns to correct in the team for global improvement.
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Senior Information Technology ConsultantDevoteam Consulting Mar 2008 - Mar 2009Paris•Accelerated by 30% the incident resolution after outsourcing the customer’s service desk and achieved rapid adoption.• Speed up by 25% the development time of a software development client by identifying and bypassing the bottleneck in the organization. -
Senior Information Technology ConsultantAccenture Mar 2006 - Mar 2008Paris, Île-De-France, France• Improved by 22% the reliability of the service level management at an aerospace company.• Reduced by 25% the OPEX costs of client with emphasis on customer success by transitioning to a shared service center.•Led 2 business analysts to monitor service level process using Excel Macros / VBA and reduce applications down time by 20%. -
Junior Information Technology ConsultantBs Edition Feb 2002 - Jan 2006• Cut by 47% the OPEX costs of the WAN network while increasing speed by 400% after a successful migration from frame relay to MPLS.• Conducted change management including training after the deployment of an ECM led to 25% time savings. • Management of 3 consultants, onboarding, coaching, mentoring, training, performance reviews identifying patterns to correct in the team for global improvement.
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Junior Enterprise Account ManagerAlcove 2001 - Jan 2002Paris, Île-De-France, France• Developed Business-To-Business sales by 30% in one year.• Represented the company on fairs and generated 50+ leads in 3 days. • Switched from pure sales to develop technical skills that directed towards consulting experiences.
Nicolas B. Education Details
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Cesem MéditerranéeBusiness/Commerce, General -
Finance, General -
Cti, Epfl
Frequently Asked Questions about Nicolas B.
What company does Nicolas B. work for?
Nicolas B. works for Optinsur
What is Nicolas B.'s role at the current company?
Nicolas B.'s current role is Founder.
What schools did Nicolas B. attend?
Nicolas B. attended Cesem Méditerranée, Université Du Québec En Outaouais, Kedge Business School, Cti, Epfl.
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Nicolas B.
General Counsel & Data Protection Officer I Asset Management I Private Equity & Family Office I Cross Border Specialist I M&A & Corporate Governance IZurich
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