Outside Sales Representative, selling Human Capital Management SAAS technology products and services to clients across multiple industries in the Philadelphia/South Jersey Market.• Builds a strong pipeline of prospects using effective prospecting and lead generation strategies.• Develops value-added relationships with prospects and clients to increase the bottom line.• Conducts product demos and negotiates agreements, resulting in new business partnerships and optimized HR solutions like empowering employees to process their own payroll.• Analyzes client needs and provides strategic business solutions that align with their unique goals.• Delivers exceptional customer experiences with solid problem-solving and consultative skills.• Efficiently moves prospects through the sales process to ensure a smooth transition to becoming a client.

Find SMBs, government agencies, and education institutions to help them grow sales by extracting audience insight to drive lead volume. Help design and implement lead generation capture and CRM through Monday.com for HVAC, Real Estate verticals going through a complete consultative cycle.• Cold-calling potential clients according to the designated KPIs to optimize lead opportunities• Use prospecting techniques to create and confirm meetings and maintain a steady pipeline for new business sales using a CRM such as Salesforce, Soho, and Monday.com.• Develop new client accounts and cultivate valuable connections with prospects in the designated zone to increase sales.• Maintain a pipeline of suitable appointments and efficiently guide prospects through the closing stages of the sales process.• Assist with and attend all new clients' first implementation meetings.• Respond to inside sales leads from businesses with at least 100 employees

Management of a diverse residential client portfolio relentlessly grown through cold calling, referrals, and new business development strategies. Development of effective in-home consultations assessing clients’ pain points and understanding their budgetary/personal requirements regarding home remodeling projects. Seamlessly collaborate with diverse teams—developing powerful sales scripts and presentations—to increase close rate. Researched niche bathroom remodeling sector—understanding competitor’s services/products better and their offers/marketing strategies.• Consistently achieved monthly and quarterly sales targets and KPIs despite the economic fallout of COVID-19• Helped create and foster a positive working space, training and supporting junior team members as needed• Assisted marketing department with key input on outreach and branding strategies to increase inbound calls• Reconnected with established clients to review service satisfaction and provide any additional renovations• Utilized internal client database system to follow up with prospects and reconnect with dormant accounts

Discovering, proposing, and closing customized, multi-screen, data-driven marketing campaigns for SMB & Enterprise clients in southern New Jersey using a suite of products to provide measurable actions. • Management of customer/prospect database, logged activities on CRM, and developed sales forecasts/projections• Completed documentation/reporting for processing contracts, advertising schedules, sales calls, expense reports, and inventory management to optimize the campaign results

Management of high-performance retail sales teams—providing ongoing comprehensive training—resulting in top sales and attaining various KPIs. As well worked closely with each team member to assess areas to improve and maximize their skills potential. Carefully analyzed regional/stores and personal daily KPIs—exceeding monthly goals by influencing store sales and providing excellent customer service—which helped achieve a Top 2% store among 440 stores in N.E market for customer satisfaction. • Continually researched the newest products/services to provide customers with the latest technological solutions• Collaborated with senior management team in developing sales/marketing strategies to build new business• Maintained an extensive client database, constantly following up with promotions, offers, and upgrades• Mentored sales staff on achieving both professional, academic, and personal goals• Other duties included multi-location store operation management, merchandising,

Successfully leveraged internal CRM software system to connect, discover, recommend and close leads from an extensive sales pipeline. Simultaneously managed multiple priorities and developed strong relationships within assigned accounts. Earned a customer service award for exceeding goals in satisfaction, growth, revenue per device, and overall sales for six consecutive months. Built and solidified a professional network throughout the region of both residential and commercial clients, ensuring a strong sales pipeline and consistent sales through repeat/new business. • Assisted in training and providing ongoing support to team members on sales, customer service, and products• Provided excellent after-care service on products and quickly assessed/resolved customer service issues• Grew new business opportunities through word-of-mouth referrals, customer outreach, and networking• Consistently lauded for exceptional customer service, ranked top 10 in the region multiple times.

Created Marketing portfolios for RFPs, including brands such as NASCAR, Mad Men, and USA.Helped Account Executives and Client Development team to achieve goals and successful customer outreach.

• Managed Accounts Payable and Accounts Receivable using Great Plains and Mi-3, ensuring timely data entry, invoicing, and improved cash flow.• Adapted to a fast-paced environment and drove efficiency in handling financial tasks, meeting project deadlines, and collaborating in weekly department meetings.• Streamlined financial processes to enhance operations, improve record-keeping accuracy, and foster collaboration between accounting and project teams.• Boosted Milrose's financial stability and operational efficiency, contributing significantly to the company's success in the permitting and construction consulting industry.