Nicolas Berthier Email and Phone Number

- Define for Renault group best in class omnichannel e-business customer experience - Define and implement the Group’s e-business/e-commerce strategy- Transform the business model of the group from a " lead to physical sales" into a “360 online sales market place”.- Ensure the design, production, deployment, change management and performance of the group’s e-commerce websites for all countries- Provide e-commerce support and expertise to regions and countries (business model, good practices)- Management of a E-commerce team of 20 people (IT excluded)

As an E-business business developer I identify and test new business models for online car selling.- Analyze with the business divisions the opportunities link to the connected vehicle and new digital business models.- Define the technical/digital solutions to meet these challenges and drive the implementation- Disrupt the classical physical car industry dealer sale channel with marketplace proposal.- Review the pricing policy with introduction of yield management to valorize the stock. - Customer studies to create the best multi-channel /online/offline customer experience.

Build the first market place for movers for DEMECO the french N°1 moving company : emoovz.comStrategic planning- Competitive intelligence , Market Analysis- Development of argued recommendations on potential areas of development for the company: positioning, sector specialization, differentiation- Management team coordination to formalize the issues and the strategic action plan- Business planInnovation :- Define and animate studies and discussions to change the positioning of the company in the next 5 years Digital Strategy:- Manage reflection related to the digital transformation in the company- Establish and implement a digital blueprintMarketing & Communication:- Brand identity- Offer definition- Communication Plan on / offline- SEO / SEA

Manager of a 10 project manager team in charge of all the web and mobile projects of ALD international. These projects B2B and B2C are deployed worldwide in the 36 subsidiaries. This position involves:- Define strategy and innovation/R&D orientation- Supervisor of 20 offshore developers (India)- Assist subsidiaries in the implementation and integration of global applications- Recruitment and management of internal and external resources- Set and follow budgets.- Organize team workload and planning- Hierarchy and subsidiaries communication.- Quality Management

Define the new SNCF e-commerce experience in a dedicated subsidiary (iDTGV). With my team I have defined, tested and implemented features that a now the basis of OuiGo & SNCF connect such as a new booking systeme, seat maps, cross selling...Project managment includes :- Commercial aspects- Quality Management- Budgeting and Cost Management- Project Definition- Requirements and Scope Management- Documentation/Configuration Management- Estimation- Planning and scheduling- Risk and Issue Management- Stakeholder Management- Recruitment, people Management- Reporting

- Team leading/project manager on .net applications / SQL server used by 3000 persons located all over the world in the French embassies. - Architect and developer of secure Webservices to share information between distant sites. - Network manager of a 100 computer network running Windows XP, server on Windows 2003, sprayed on three networks in the Benelux.

- Conception and development of an Intranet application under PHP using Oracle under Linux.- Installation and administration of the Linux and oracle server.- Management of a 200 computer network under NT and Linux server with the network team.

- Intranet and Extranet management - JAVA(Websphere) applications interfacing with SQL server development- Development of management tools with Silverstream.