▪Leading Sales and operation planning process (dozen of million turnover)▪Responsible for service level/OTIF for 4 retail channels export / etail / retail / traditional B to B accounts▪Customer intimacy focus to get win win situation in terms of logistic , supplychain , production , inbound ▪Supplier intimacy focused to get win win situation in terms of logistic , supplychain , production , inbound▪Demand plan & forecast managment with forecast accuracy kpi monitoring▪Streamline/ coordination of sales/ logistic/order /production flow ▪Scope a few dozen of millions purchase portfolio mostly from far east and local production Europe▪ 3 warehouse transfers, 2 go live ERP systems.▪Consignement stock managment customer / supplier side. ▪SAp / Apo / Manugistic / as 400 / excel extended knowledges▪Fluent English with abroad experiences▪Manager and training of few collaborators.

After production and customer service experience i decided to test my skills and gather experience on procurement : secure stock level /service for end customer / inbound order flow managment from far east and middle east.Senior et companie is a B to C company selling textil products.

Production planning for 3 different glue production lines. target was to conciliate customer order portfolio deadlines and operational/safety constraints. Far east customer very demanding (Japenese market)

Further successful experience as customer service assistant Tyco gave me their confidence to move customer dpt activities from France to Uk. Train manage recruit a team of 4 in uk. Great experience in a foreign country.

in charge of daily automotiv customer support order delivery flow/ claim. Customer based on middle est and Maghreb.