• Refined and delivered presentations to corporate clients, ensuring follow-up with client teams to address inquiries, providing detailed TTS product application reports and corrected client contacts• Leveraged Citi's client relationship applications to organize and update client contact information, voice-of-client pre-fielding status, and annual revenue data into consolidated Excel files for Client Executives and senior management• Identified significant correlations between revenue trends and Client Sentiment Score fluctuations, leading to enhanced client experiences when using TTS products• Supplied business execution team with headcount data, sentiment updates, and client initiative progress, improving internal operations, and boosting client sentiment scores and business relationship

• Compiled daily, monthly, and quarterly sales reports for clients, and North America VisionCare Finance unit• Remodeled Tableau Monthly Sales dashboard to enhance displays for US Contact Lensreporting on a customer and product basis• Utilized customer trends, and company-wide reports to assess and report value growth andprice fluctuation for individual products• Leveraged MS Excel and JNJ Summit Training to develop an understanding of varioussoftware programs to complete and present ad-hoc consolidation projects

•Executed highest earning sales for employee behind register on a week-to-week basis•Ensured a safe and welcoming customer experiencing by providing size accommodations, and recommendations for appeal and style preferences•Organized back shelf inventory and cleaned products previously worn or tested