Nicolas Carrascal Email & Phone Number

Barranquilla

Toronto, Ontario, Canada

Hamilton

• Providing financial solutions that meet client's immediate needs and long term goals utilizing financial tools to determine the best suited products, always applying the bank's customer experience model
• Contributing to my branch overall success by capitalizing opportunities to increase sales, revenue and cross sell with new and existing clients
• Striving to build trust with clients by demonstrating empathy, providing excellent service at all times and resolving customer… Show more
• Striving to build trust with clients by demonstrating empathy, providing excellent service at all times and resolving customer problems promptly and professionally
• Proactively initiating phone calls to book appointments with clients, seeking opportunities inside and outside of the bank and asking for referrals from satisfied customers in order to increase business
• Understanding and acting in accordance to compliance policies, processes and procedures; Keeping current on retail lending compliance as well as investment products suitability. Show less

Ancaster, Ontario, Canada

• Providing one on one exceptional customer service experience in order to build and maintain strong and long-established relationships with every customer
• Managing customer's and business' accounts, fulfilled customers orders and processed bill payments
• Attending client inquires and resolving customer matters proactively and efficiently
• Advising customers on banking needs and goals by presenting different products and services, achieving and exceeding weekly sales… Show more
• Advising customers on banking needs and goals by presenting different products and services, achieving and exceeding weekly sales goals on6a regular basis
• Continuously participating with outstanding results in regional challenges/competitions and contributing with a high volume of sales revenue, helping the branch to be one of the most successful within the.