Nicolas Czuba Email and Phone Number
Nicolas Czuba work email
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Nicolas Czuba personal email
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Nicolas Czuba is a Responsable Logistique et approvisionnement at Holland Bikes. He possess expertise in service client, communication marketing, microsoft office, microsoft excel, powerpoint and 6 more skills. He is proficient in Espagnol and Anglais. Colleagues describe him as "An amazing team player is the phrase that comes to mind when I think about Nicolas. I’ve had the pleasure of knowing Nicolas for 3 years, during which we worked together; managing and supporting the French GMB team. Above all, I was impressed with Nicolas’s ability to come up with quick solutions and efficiently execute on them. And, of course, his sense of responsibility and commitment. Nicolas would be an asset to any company. " and "I've always looked up on Nicolas. Nicolas has always been an inspiration to me. He is very clever, calm, knows extremely well how to handle difficult situation, with clients as well as within a group internally. I've seen Nicolas growing within his role at Arvato and developed to an organized, well spoken, management skilled, wise, issues and conflicts solver, always willing to go above and beyond. Always trying and succeeding at making others lives easier. I remember when I first started in our team, he was mentoring me, and taking great time and having great patience to explain and prepare me for success. Working with Nicolas has been a great experience professionally and personally. Nicolas has always been great at maintaining good atmosphere in our team and work environment. I can only recommend Nicolas!"
Holland Bikes
View- Website:
- hollandbikes.com
- Employees:
- 54
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Responsable Logistique Et ApprovisionnementHolland BikesFrance -
Logistics ManagerHolland Bikes Jun 2021 - PresentParis, Île-De-France, France• Organizing, coordinating and controlling logistic operations: shipping, reception and delivery• Overseeing shops and customer needs respecting deadlines• Managing references, quantities and delivery dates + post sales delivery service• Managing and optimizing stock management software + physical inventory and book inventory• Monitoring and auditing logistic costs• Internal and external communication (shops, marketing team, webshop, BtoB Sales Department and customers)• Optimizing tasks and time of warehouse employees + Team performance evaluation• Health and Safety Environmental Site Coordinator -
Anti-Money Laundering AnalystDeutsche Bank Feb 2020 - Jun 2021Dublin, County Dublin, Ireland• Performing new client adoptions and periodic reviews for clients by confirming KYC data requirements, collecting relevant KYC information and undertaking research via internal and external sources• Gathering and analyzing KYC documentation in accordance with regulatory and Deutsche Bank AML policy requirements• Classifying clients from a risk and regulatory perspective• Undertaking KYC due diligence reviews in a timely manner, as per Deutsche Bank policies• Analyzing AML risks associated with the client and identifying and escalating potential risks and operational issues as appropriate• Working effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed and escalated• Identifying “red flag” situations and escalating in line with Deutsche Bank policies and procedures• Handling and sharing confidential / sensitive client data in an appropriate manner• Implementing any required change in static data and resolution of any matters arising from the review• Contributing ideas and participating to further improve and streamline the KYC processes -
Facilities Project ManagerAccenture Jul 2019 - Feb 2020Dublin, County Dublin, Ireland• Organizing programs and activities in accordance with the mission and goals of the organization, developing new programs to support the strategic direction based on the client standards• Guarantying uninterrupted delivery of services, working on strategy with Site Director Leads• Creating and managing long-term goals: Cost reducing of Ergonomic equipment through a Cost and Forecast assessment + Stock management• Health and Safety Environmental Site Coordinator -
Senior Quality AnalystAccenture Nov 2017 - Jul 2019Dublin, County Dublin, Ireland• Auditing online specialists (phone, email and chat) in order to ensure they respect and deliver the client’s guidelines, analysing customer’s need• Ensuring agents knowledge and skills meet Google standards, individual action plans, evaluation of strength and weakness• Performance reports to client during MBR and QBR and calibration sessions with other QAs• Point of contact for any request regarding sensitive information PII and GDPR -
Quality AnalystArvato Financial Solutions Jul 2017 - Nov 2017Dublin, County Dublin, Ireland• Auditing online specialists (phone, email and chat) in order to ensure they respect and deliver the client’s guidelines, analysing customer’s need• Ensuring agents knowledge and skills meet Google standards, individual action plans, evaluation of strength and weakness• Performance reports to client during MBR and QBR and calibration sessions with other QAs -
Senior Customer Service RepresentativeArvato Financial Solutions Aug 2015 - Jul 2017Dublin, County Dublin, Ireland• Handling customer inquiries via multiple support channels (Email, phone, chat), demonstrating strong customer focus through effective communication and good standard quality for Google My Business and AdWords Express• Ability to manage customer information with a high level of attention to details (CPC, CPM, budget setting, geo targeting, performance tracking, billing process, optimizing ads…) (BtoB)• Identification of potential improvement to the tools in connection with customers need, report to client during MBR• Analysing weekly performances (satisfaction conversion rate, productivity, SLA, TRT); report to TL -
Travel And Expenses AnalystMeridian Global Services Oct 2014 - Aug 2015Dublin, County Dublin, Ireland• Carrying out checks between expenses reported and receipts received• Carrying out compliance checks against the Global and Local Travel policies of our clientMaking adjustments to the expense claims as necessary (misspelling, refund) and informing the employee of these changes• Answering incoming monitor email log and provide resolution to the customer’s query, problem or complaint through to completion
Nicolas Czuba Skills
Nicolas Czuba Education Details
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General Data Protection Regulation
Frequently Asked Questions about Nicolas Czuba
What company does Nicolas Czuba work for?
Nicolas Czuba works for Holland Bikes
What is Nicolas Czuba's role at the current company?
Nicolas Czuba's current role is Responsable Logistique et approvisionnement.
What is Nicolas Czuba's email address?
Nicolas Czuba's email address is ni****@****ahoo.fr
What schools did Nicolas Czuba attend?
Nicolas Czuba attended Ibat College Dublin, Université De Franche-Comté.
What skills is Nicolas Czuba known for?
Nicolas Czuba has skills like Service Client, Communication Marketing, Microsoft Office, Microsoft Excel, Powerpoint, Espagnol, Adwords Google, Seo, Google Maps, Gestion De Projet, Anglais.
Who are Nicolas Czuba's colleagues?
Nicolas Czuba's colleagues are Hollandbikes Nice, Julien Roche, Charles Depege, Fanny Pineau, Ernst Woning, Clark Sullivan, Verena Nägele.
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