Nicolas Dagher Email & Phone Number

Lebanon

Lebanon

Lebanon

Beirut

• Quality: -Implementing the Quality Management system.-Developing and driving continuous improvement initiatives related to the Quality control systems and culture.-Handling Internal and external complaints and Non-Conformities.-Making sure that the Quality standards are clearly set up and are communicated within the company and to all the third party subcontractors.-Enforcing timely corrective action where improvements are required.• Safety: -Implementing the Health and Safety management system.-Liaising with process Stakeholders to implement the Safety procedures improvements.-Making sure that the Safety standards are clearly set up and are communicated within the company and to all the third party subcontractors.-Conducting Risk & Hazard Assessments.-Conducting Site Inspections, HSE Audits & Accident/Incidents Investigations.-Identifying risks and trends and taking appropriate action to minimize, mitigate or eliminate them.-Monitoring and assessing the work of third party contractors.-Managing team workload and prioritizing it according to risk and importance.• Training:-Maintaining a yearly training schedule, making sure that all staff are appropriately trained to meet their job specific requirements.-Conducting Quality, Safety and Customer Services trainings.• CRM:-Designing, developing and implementing the CRM software to manage the customer’s various interactions with the company.-Designing, developing and implementing the Cost Control and Warehouse Softwares.• Project Management:-Collecting, recording, collating and then analyzing data.-Developing of project management standards and best practices and communicating them across all departments.-Collaborating with functional areas in the Management of project personnel, including work allocation, training, problem resolution & evaluating performance.-Negotiating changes in project resources as necessary to achieve objectives and timelines

Lebanon

• Quality: -Implementing the Quality Management system.-Developing and driving continuous improvement initiatives related to the Quality control systems and culture.-Handling Internal and external complaints and Non-Conformities.-Making sure that the Quality standards are clearly set up and are communicated within the company and to all the third party subcontractors.-Enforcing timely corrective action where improvements are required.• Training:-Maintaining a yearly training schedule, making sure that all staff are appropriately trained to meet their job specific requirements.-Conducting Quality, Safety and Customer Services trainings.• CRM:-Designing, developing and implementing the CRM software to manage the customer’s various interactions with the company.-Designing, developing and implementing the Cost Control and Warehouse Softwares.• Project Management:-Collecting, recording, collating and then analyzing data.-Developing of project management standards and best practices and communicating them across all departments.-Collaborating with functional areas in the Management of project personnel, including work allocation, training, problem resolution & evaluating performance.-Negotiating changes in project resources as necessary to achieve objectives and timelines

Tannourine

Implementation of ISO 22000 (transition from ISO 9001)ISO 22000 Internal audit.Handled all Customer Complaints and Fleet Control.Handled all laboratory tests (raw materials & end products).Handled products’ Quality and Safety from springs to end consumer

Lebanon - Bekaa

Implemented ISO 22000:2005ISO 22000 Internal audit.Safety Champion.5S Champion (Internal audit).Handled all Customer Complaints and Fleet Control.Handled all laboratory tests (raw materials & end products).Handled products’ Quality and Safety from farms to fork.

Food Safety ExpertGap Analysis reports & the Implementation of Food Safety Management Systems:- HACCP - ISO 22000:2005- GMP- GHP

Masters, Agro-Biotechnologies

Bachelor'S Degree, Life And Earth Sciences