Nicolas Daniel Brum Strak
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Nicolas Daniel Brum Strak Email & Phone Number

Customer Support Professional | Customer Experience at Big Time Studios
Location: Argentina 2 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Big Time Studios
Role
Customer Support Professional | Customer Experience
Location
Argentina
Company size
9 employees

Who is Nicolas Daniel Brum Strak? Overview

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Quick answer

Nicolas Daniel Brum Strak is listed as Customer Support Professional | Customer Experience at Big Time Studios, a with 9 employees, based in Argentina. AeroLeads shows a matched LinkedIn profile for Nicolas Daniel Brum Strak.

Nicolas Daniel Brum Strak previously worked as Customer Support Professional at Big Time Studios and Customer Care Professional at American Express. Nicolas Daniel Brum Strak holds Bachiller En Ciencias Sociales, Bachiller En Ciencias Sociales, Idiomas: Aleman E Inglés from Hölters Schule.

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Email format at Big Time Studios

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Big Time Studios

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Profile bio

About Nicolas Daniel Brum Strak

With five years of experience in Customer Experience, I am passionate about delivering exceptional service and ensuring customer satisfaction. I am currently learning Python to enhance my analytical skills and understanding of technology. My goal is to become a Team Leader in Customer Service, continually improving my leadership abilities and customer service expertise.Con cinco años de experiencia en Experiencia del Cliente, tengo una gran pasión por ofrecer un servicio excepcional y garantizar la satisfacción del cliente. Actualmente, estoy aprendiendo Python para mejorar mis habilidades analíticas y comprensión de la tecnología. Mi objetivo es convertirme en Líder de Equipo en Atención al Cliente, mejorando continuamente mis habilidades de liderazgo y mi experiencia en servicio al cliente.

Current workplace

Nicolas Daniel Brum Strak's current company

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Big Time Studios
Big Time Studios
Customer Support Professional | Customer Experience
Website
bigtime.gg
Employees
9
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2 roles

Nicolas Daniel Brum Strak work experience

A career timeline built from the work history available for this profile.

Customer Support Professional

Current
Big Time Studios

Estados Unidos

- Resolution of user inquiries and issues related to the game and its marketplace.- Management of compliance issue resolution, with a focus on KYC processes.- Utilization of Sumsub for KYC verification and Zendesk for case management.- Responsibility for account administration and maintenance.- Resolución de consultas e inconvenientes de los usuarios relacionados con el juego y su mercado.- Gestión de la resolución de problemas de cumplimiento, con un enfoque en los procesos de KYC.- Utilización de Sumsub para la verificación de KYC y Zendesk para la gestión de casos.- Responsabilidad en la administración y mantenimiento de cuentas.

Dec 2021 - Present

Customer Care Professional

American Express

Belgrano 955

- Resolve inquiries and issues related to corporate cards and accounts in Germany and Austria.- Manage KYC processes and account maintenance.- Perform account validation transactions, account creation, and fund transfers or refunds.- Utilize CLIC for user communication and Jumio for KYC verification.- Resolución de consultas e inconvenientes relacionados con tarjetas corporativas y cuentas en Alemania y Austria.- Gestión de procesos de KYC y mantenimiento de cuentas.- Realización de transacciones de validación de cuentas, creación de cuentas y transferencias o reembolsos de fondos.- Utilización de CLIC para la comunicación con los usuarios y Jumio para la verificación de KYC.

Jan 2019 - Dec 2021
Team & coworkers

Colleagues at Big Time Studios

Other employees you can reach at bigtime.gg. View company contacts for 9 employees →

DS Diego Sánchez Diego Sánchez Colleague at Big Time StudiosMexico View → TE Taher El Idrissi Taher El Idrissi Colleague at Big Time StudiosFez, Fès-Meknès, Morocco View → AP Augusto Pace Augusto Pace Colleague at Big Time StudiosCovilhã, Castelo Branco, Portugal View → DG Dominic Gélineau Dominic Gélineau Colleague at Big Time StudiosMontreal, Quebec, Canada View → SM Stephen Mazzola Stephen Mazzola Colleague at Big Time StudiosUniontown, Pennsylvania, United States View → IH Ioorb Hashzerozerosixfive Ioorb Hashzerozerosixfive Colleague at Big Time StudiosMelbourne, Victoria, Australia View → FS Florencia Sanchez Florencia Sanchez Colleague at Big Time StudiosBuenos Aires, Buenos Aires Province, Argentina View → KZ Ketrick Zheng Ketrick Zheng Colleague at Big Time StudiosIndonesia View → ME Maria Eugenia Galluzzi Maria Eugenia Galluzzi Colleague at Big Time StudiosBuenos Aires, Buenos Aires Province, Argentina View → WP William P. William P. Colleague at Big Time StudiosGreater Montreal Metropolitan Area, Canada View →
2 education records

Nicolas Daniel Brum Strak education

Bachiller En Ciencias Sociales, Bachiller En Ciencias Sociales, Idiomas: Aleman E Inglés

Hölters Schule
FAQ

Frequently asked questions about Nicolas Daniel Brum Strak

Quick answers generated from the profile data available on this page.

What company does Nicolas Daniel Brum Strak work for?

Nicolas Daniel Brum Strak works for Big Time Studios.

What is Nicolas Daniel Brum Strak's role at Big Time Studios?

Nicolas Daniel Brum Strak is listed as Customer Support Professional | Customer Experience at Big Time Studios.

Where is Nicolas Daniel Brum Strak based?

Nicolas Daniel Brum Strak is based in Argentina while working with Big Time Studios.

What companies has Nicolas Daniel Brum Strak worked for?

Nicolas Daniel Brum Strak has worked for Big Time Studios and American Express.

Who are Nicolas Daniel Brum Strak's colleagues at Big Time Studios?

Nicolas Daniel Brum Strak's colleagues at Big Time Studios include Diego Sánchez, Taher El Idrissi, Augusto Pace, Dominic Gélineau, and Stephen Mazzola.

How can I contact Nicolas Daniel Brum Strak?

You can use AeroLeads to view verified contact signals for Nicolas Daniel Brum Strak at Big Time Studios, including work email, phone, and LinkedIn data when available.

What schools did Nicolas Daniel Brum Strak attend?

Nicolas Daniel Brum Strak holds Bachiller En Ciencias Sociales, Bachiller En Ciencias Sociales, Idiomas: Aleman E Inglés from Hölters Schule.

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