Nicolás Etchevarne Email & Phone Number

Argentina

Buenos Aires Province, Argentina

County Dublin, Ireland

• Coordinate, monitor and manage the life cycles of the EMEA training programs, new hires on-boarding courses, pilots, and new projects for a headcount of +10k team members.• Collect, interpret and analyze data to identify key metrics and transform raw data into meaningful, actionable information. Create visually impactful dashboards in Excel and other visualization toolsets for data reporting.• Collaborate with global business partners and project team members to develop and implement customized dashboards and tools.• Utilize SQL, data warehousing programs and BI dashboards for data intelligence and analysis, finding trends and pattering in the information.• Produce and track Key Performance Indicators (KPI), reporting metrics to the management team on a weekly basis.• Drive implementation of best agile practices: dynamic team collaboration, informative metrics, lean development, continuous improvement.• Resource Planning of the EMEA Facilitator team.• Liaise with stakeholders to establish the training requirements of the different LOBs (Presales, Sales reps, Manager Sales & SE).

County Dublin, Ireland

• Constantly mapping out and developing different training plans for +1000 Community Operational Analysts across the company.• Performed constantly KPIs reports to the Management team, gathering and analyzing data from a different of sources.• Facilities and Resource Planning of the Training Team.• Organized and coordinated within the company the launching of new Facebook projects.• Managed and tracked all training requests for all relevant departments.• Recorded and maintained updated the training database in the LMS.

County Dublin, Ireland

• Performed weekly reviews and analyses of current processes using operational metrics and SLAs reports. Analyzed and trended outputs to drive the team to high performance.• Maintained updated KPI´s and drove improvements on them, performing different reports of the market performance on a weekly basis to all levels on the organization.• Responsible for planning and scheduling the required workload from different markets.• Flagged and managed changes in the team’s workload capacity according to resourcing schedule. Reviewed, monitored and adjusted the forecast of operations to meet client requirements.• Acted and behaved as a leader by a maintaining high standard of performance across the team, providing appropriate support to the Manager and cover his position when is needed.

Alvarez, Santa Fe, Argentina

• Developed and coordinated all Sale & Support processes and activities on a daily basis.• Ensured that strategies, procedures, resources, systems and internal processes related to the Sales Support Activities of multiple projects are documented and established in the CRM system.• Monitored Key Performance Indicators (KPI) during the execution of individual projects to recommend changes to processes & procedures to improve project execution efficiency, presenting the solutions proposed to clients and understanding any technical changes needed.• Set the annual budget aligned to the overall business plan of the company, being responsible for overseeing the productivity, quality, and output of the account/client service staff and solving the questions and complaints raised by the clients.• Developed the management plan, business plan, projects cost, communications, resources, contracts, risk, and quality, reviewing and preparing production schedules and controlling budgets.• Participated in negotiations on prices and other contract terms with frequent clients, minimizing commercial risk to the company and achieving required profit margins; cooperated with the other departments and participated in negotiations for new contracts.• Liaised with Production and Supply Chain departments to ensure deliveries on-time, managing and tracking all the national and international orders.

Alvarez, Santa Fe

• Evaluated, developed and improved manufacturing processes, applying Lean Manufacturing concepts. • Led a motivated and result-focused team of 50 members, developing a culture of continuous improvement within the department.• Created efficient weekly Production plans, scheduling, and managing capacity and resources to deliver on the manufacturing strategy, sales/production objectives and key performance indicator on time and within budget.• Supported the team to understand the weekly performance targets and production goals, provided real-time feedback on worker performance to training the workforce for their specific role implementing job rotation• Liaised with the QA, Engineering and Technical departments on product and process development matters including cost estimation and analysis and development of quotations, feasibility studies, new product introduction, and customer trials• Reported the status of the KPI´s to the Production Manager on a weekly basis.

Alvarez, Santa Fe

• Planned and scheduled the kitchen modular furniture orders considering manpower, different equipment & processes and a wide range of raw materials necessary to cover the production demand, ensuring maximum performance and minimum delay, and applying Lean Manufacturing concept. • Coordinated the production workflow for different kitchen cabinet lines and monitored workstations to ensure work will be finished on time, within the budget and in the correct productivity performance.• Checked and kept updated stock levels of raw materials, hardware, and lumber accessories every week, and forecasted levels of demand for services and products to meet the customer needs.• Obtained and recorded output information (number of finished products, percentage of defectives products, etc) to prepare and submit status and performance reports of the weekly production.• Reviewed and analyzed monthly production plans against target volumes and customer needs.• Collaborated with quality control, warehouse and other staff, and liaised between suppliers, manufacturing and relevant internal departments.

Maestría En Ineniería De Gestión Empresarial, Administración Y Gestión De Empresas (Mba), 8.125

Activities and Societies: Estudio y resolución de casos prácticos - Presentación de trabajos en grupos

Ingeniería Industrial, Ingeniero Industrial, 8.45

Activities and Societies: -Participante en Proyectos Industriales (PI), en la Facultad de Ciencias Exactas, Ingeniería y Agrimensura (UNR).