- Achieved the highest customer rating in the store, boosting the store’s customer satisfaction ratings.- Collaborating with others to deliver great customer service by maintaining a clean store, accurateinventory, fulfilling online orders, and processing photo orders.

- Converted CATIA V4 drawings to CATIA V5 for Gulfstreams Special Missions group using UNIX.- Supported CATIA training in advanced surfacing, sheet metal design, kinematics, Siemens electricalharness instillation, Siemens Capital Harness Systems, and Siemens Teamcenter.- Led a process improvement initiative by redesigning Gulfstreams companywide CATIA kinematicscourse and instructed engineers in the use of CATIA kinematics in a production environment.- Participated in the after-action review board documenting lessons learned and identifying opportunitiesfor process improvement on a special missions U.S. Navy project.- Worked with 3D printing lab and shadow material review board engineers on the production floor.- Completed Lean Six Sigma white and yellow belt training.