Nicolas Helvig Email & Phone Number

San Francisco, California, Us

Leading a dynamic team of 8-12 engineers, we are dedicated to boosting operational efficiency and ensuring a delightful patient experience. I am passionate about promoting organizational health and fostering a culture of continuous growth and collaboration.- Successfully identified and implemented strategic projects over the past two years, reducing our cost of care by 78%.- Championed initiatives such as speedback for quick feedback, regular team retrospectives, and engineering-wide health checks.

San Francisco, California, Us

In the midst of a competitive, high-growth phase, I played a pivotal role in recruiting and retaining exceptional talent. Simultaneously, I led development of a transformative automation system that streamlined our operations.- Successfully recruited 8 engineers, with tasks spanning from enhancing sourcing strategies to developing new interview questions and managing negotiations with engineers of all levels.- Led a significant increase in operational efficiency, boosting insurance billing automation by 30% and worked with data engineering and data science teams to take prescription ingestion automation from 0 to 55%.

San Francisco, California, Us

Joining as the 10th IC engineer, I was instrumental in our expansion to two new out-of-state pharmacy locations and independently spearheaded initiatives to enhance operational efficiency.- Oversaw the launch of two new pharmacies, managing both physical setup of our technology and enabling regulatory compliance in our software.- Independently identified and executed efficiency-boosting projects, resulting in an 8% reduction in inbound communications and a 12% decrease in pharmacist idle time.

Chicago, Il, Us

Worked on a greenfield project using Golang and VueJS for a cyber security startup. Took product to its first launch and subsequent releases to customers. Worked on enablement of client dev team with regards to best practices in testing, CI/CD, and code quality.

Chicago, Il, Us

Worked in a remote (Brazil) office as the only person with client experience to onboard a 20 person team to one of our top 5 North American clients. Served as a tech lead for a 6 person team internationalizing the search capabilities on the customer site. Learned Portuguese to facilitate the communication on the team.

Chicago, Il, Us

Worked with enterprise ecommerce client to implement custom pricing software for their move into international markets. Used agile practices to deliver efficient results at the client site. Constructed scalable microservices to deal with a multitude of customer requests. Responsible for integrating the platform with 3rd party vendors.

I lead a team of students in testing various web applications used by researchers to model traffic flows using technologies such as TestLink, JIRA (project management), Jenkins, and git. I also spent time adding multiple features to both the frontend and backend of one on the existing web applications, utilizing Javascript, Java, and SQL while working in a Scrum development framework.

Developed an API to relay product information to vendors faster and more efficiently.

Anaheim, California, Us

Worked in a fast-paced environment with nursing staff to obtain records quickly and efficiently. Resolved problems where hospitals or doctors were being unresponsive by working with managers or onsite supervision to reach acceptable solutions. Led all customer service representatives in calls per hour and medical records successfully received per hour. Worked on special audit projects to obtain hundreds of records by an aggressive deadline. Typed detailed notes on each order.

Anaheim, California, Us

Worked in a fast-paced environment with nursing staff to obtain records quickly and efficiently. Resolved problems where hospitals or doctors were being unresponsive by working with managers or onsite supervision to reach acceptable solutions. Led all customer service representatives in calls per hour and medical records successfully received per hour. Typed detailed notes on each order.

Coordinated with the store manager to make sure all items were shipped in a timely manner. Addressed customer satisfaction issues.