● As Microsoft 365 and Exchange admin, I led the migration from Google Suite to Microsoft 365, enhancing collaboration and productivity with system upgrades.● Implemented AI-driven speech-to-text for meeting minutes, improving documentation accuracy.● Developed an internal Python application that reduced police department software installation and laptop configuration time from 5 hours to 30 minutes.● Managed and coded a python based eRecord project, streamlining the process of transmitting housing code liens to and from third-party organizations.● Monitored networks for city government and police department, resolving technical support issues quickly.● Managed web development of CivicPlus website: calendars, bids, front-end and backend● Planned and implemented system hardware and software upgrades for data redundancy and Microsoft SQL server.● Administered 200+ user accounts with Active Directory, G Suite and Azure.● Created the OLPD Seal using Adobe Photoshop and Illustrator.

● Developed and launched "Transferencia," an art-selling swift iOS application showcasing and selling art internationally.● Automated invoice processes using Square API and python scripting, improving financial operations.● Created multiple websites with front-end and back-end integration, leveraging cloud infrastructure for scalability.● Supervised architecture, design and implementation of applications and data science using AWS, GoDaddy, Shopify● Prepared RFPs and conducted meetings to facilitate selection of project services and products.

● Led external teams to develop the BMS (Business Management Strategy) software, digitalizing container management processes in the cargo shipyard.● Streamlined SAP ERP system integration, speeding up shipment container recording and payment processes.● Orchestrated large-scale data migration projects ensuring accuracy, efficiency, and minimal disruption to business operations.● Provided exemplary customer service for clients picking up yard containers.● Developed comprehensive project documentation and led stakeholder meetings to align project objectives and timelines.● Offered troubleshooting assistance to offshore DevOps teams for internal web applications.● Defined parameters for API data acquisitions and provided Data ETL services with AWS Databrew Glue.● Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.

● Resolved technical issues across multiple systems and applications for customers and end-users across various time zones.● Collaborated with supervisors to escalate and address customer inquiries or technical issues.● Assisted customers in identifying issues and explained solutions to restore service and functionality.● Explained and enhanced security measures with VMware Virtualbox to help users navigate malware and phishing threats.

Established an Art and Music festival endorsing local artists, artisans, bands and musicians of all ages. In collaboration with eccentric Miami venue owners across cities, I create mini-concerts and ultra art events, working eclectically to organize people of all backgrounds towards a common goal: a surreal experience for the audience. Grounding and managing up to 200 employees throughout multiple shows.

● Participated in requirements gathering for technical specifications & created a website for a catering company.● Led cross-functional teams in the migration of websites to SaaS platforms, resulting in improved service.● Developed a responsive website using HTML, CSS, & JavaScript to create visually appealing and intuitive user interfaces.