I created and updated SAP profiles of customers on a daily basis through the SalesForce ticket and task management system based on new business decisions. I also updated fiscal master data daily, ensuring compliance with government regulations and Multilateral Agreements by analyzing income and tax withholdings parameters.In addition, I supported internal audit processes related to SAP profiles, including detecting inconsistencies, collecting evidence, conducting analysis, and making corrections or reports. I also provided user support and formally monitored activities and workflows through tickets and tasks on the SalesForce, SAP, and Siscred platforms.

I was responsible for managing the sales processes of the company, which involved handling product quotes, monitoring ongoing projects, and overseeing the sales production chain. My daily tasks included keeping track of current account statements, reconciling bank statements, managing billing and collection processes, and managing the company's petty cash system. I also managed all of the company's banking relationships, which included writing checks and managing payments to suppliers.In addition, I was in charge of leading the production team, which included managing personnel and ensuring that all team members were meeting their targets and goals. Overall, my role was critical in ensuring that the company's sales and production processes were running smoothly and efficiently.