Nicolas Khoury Email & Phone Number

Dubai, United Arab Emirates

■ Responsible for sales development of Adobe cloud solutions■ Manage over 52 resellers across GCC and North Africa region■ Review performance weekly forecasting with 8 channel managers across GCC and North Africa■ Drive the portfolio expansion to bring new products to the markets along with channel partners■ Create and manage an annual business unit plan to deliver agreed channel revenue targets■ Update resellers with product news and offers on a regular basis to maintain… Show more ■ Responsible for sales development of Adobe cloud solutions■ Manage over 52 resellers across GCC and North Africa region■ Review performance weekly forecasting with 8 channel managers across GCC and North Africa■ Drive the portfolio expansion to bring new products to the markets along with channel partners■ Create and manage an annual business unit plan to deliver agreed channel revenue targets■ Update resellers with product news and offers on a regular basis to maintain corporate awareness ■ Conduct sales awareness webinars to channel partners on quarterly basis to increase sales■ Defining and executing the Acrobat DC strategy for GCC & North Africa region■ Implement the business plan, create a marketing strategy, manage KPIs and pipeline with partners■ Responsible for customer retention and new business sales of Key accounts Show less

Dubai, United Arab Emirates

■ Manage day-to-day operation of projects for RTA, Masdar City,■ Previously worked on accounts like: Mashreq Bank, Mall of Emirates and Chevron Corporation Marina Mall, ADNOC & Emirates Development Bank ■ Representing the agency at a Senior level with clients■ Leading a team to provide the utmost level of client service■ Liaising with clients at Senior level on a weekly basis■ Promoting the expansion of business with existing clients.■ Working with Senior Management to… Show more ■ Manage day-to-day operation of projects for RTA, Masdar City,■ Previously worked on accounts like: Mashreq Bank, Mall of Emirates and Chevron Corporation Marina Mall, ADNOC & Emirates Development Bank ■ Representing the agency at a Senior level with clients■ Leading a team to provide the utmost level of client service■ Liaising with clients at Senior level on a weekly basis■ Promoting the expansion of business with existing clients.■ Working with Senior Management to generate new accounts■ Meeting profit goals for each of the above-mentioned accounts■ Sufficiently informing and personally involved in the overall process from briefing, planning, creative and strategic thinking to production, budgeting and TVC■ Ensuring operational excellence on the agency’s most difficult accounts■ Gaining knowledge of the digital industry, emerging trends and innovation■ Key account management including budget control and execution of promotional plans.■ Key accounts included: Masdar City, Mashreq Bank, Mall of The Emirates, Chevron Corporation, Marina Mall, ADNOC and Emirates Development Bank■ Overachieved annual targets by 110% ■ Lead a team of 4 account executives■ Develop sales and marketing strategies to drive sales growth in the assigned area.■ Develop and manage an efficient distribution network to improve sales performance. Show less

Dubai, United Arab Emirates

■ Handling brand management for Sony XPERIA and Dell Computers■ Developed yearly marketing campaigns for the client to meet agreed with objectives ■ Manage departmental resources and set workflow priorities for implementation plans■ Responsible for successful results across all functional teams and overall client’s delivery■ Lead a team of 4 executives and maintained a high level of departmental motivation

Dubai, United Arab Emirates

■ PR account management responsibilities■ Handled PR tasks from A to Z to fulfil the client’s business needs■ Clients included Emirates Islamic Bank, GITEX Shopper, Media & Marketing Show■ Oversaw client relations through an effective communication channel and ensured consistent client satisfaction■ Upheld media relations to promote the client updates in the most influential capacity, by scheduling interviews, preparing press releases and other communications… Show more ■ PR account management responsibilities■ Handled PR tasks from A to Z to fulfil the client’s business needs■ Clients included Emirates Islamic Bank, GITEX Shopper, Media & Marketing Show■ Oversaw client relations through an effective communication channel and ensured consistent client satisfaction■ Upheld media relations to promote the client updates in the most influential capacity, by scheduling interviews, preparing press releases and other communications materials■ Created a network of business people for business purposes■ Developed creative ideas to promote the client and create more engagements and activations Show less

Dubai, United Arab Emirates

■ Handled calls from base level member and general inquiries, including reservations, award booking/ticketing and hotels.7■ Was in charge of increasing customer loyalty and spend by providing superior customer service which will result in higher tire status.■ Handled and processed per set slanders, correspondence received via mail and fax/ these including but not limited to, enrolment, profiles updates, retroactive credit request.■ Independently replied to members’… Show more ■ Handled calls from base level member and general inquiries, including reservations, award booking/ticketing and hotels.7■ Was in charge of increasing customer loyalty and spend by providing superior customer service which will result in higher tire status.■ Handled and processed per set slanders, correspondence received via mail and fax/ these including but not limited to, enrolment, profiles updates, retroactive credit request.■ Independently replied to members’ inquiries via mail or fax, ensuring accurate and timely responses.■ Processed collateral material from customers, partners and internal departments.■ Telemarketing calls to members to obtain additional sales and feedback from the customer on their total emirates experience. Show less