I joined Globant to collaborate with a prominent company focused on earth observation satellites and geospatial data, which is listed on the Nasdaq stock exchange (SATL).My role involved developing the quality strategy, selecting appropriate QA methods, and leading the QA team. Throughout this endeavor, I diligently adhered to industry best practices.Due to a significant decline in the client's stock value, the entire development team, including the QA team, had to be downsized,… Show more I joined Globant to collaborate with a prominent company focused on earth observation satellites and geospatial data, which is listed on the Nasdaq stock exchange (SATL).My role involved developing the quality strategy, selecting appropriate QA methods, and leading the QA team. Throughout this endeavor, I diligently adhered to industry best practices.Due to a significant decline in the client's stock value, the entire development team, including the QA team, had to be downsized, resulting in me becoming the sole QA responsible for the project. This enforced proactive project risk management on my part.A notable achievement during this project was the creation of a comprehensive suite of automated API tests using Postman in conjunction with Newman. This suite seamlessly integrated with GitLab's CI/CD pipeline, enhancing the efficiency and effectiveness of our testing processes. Show less

I was in charge of conducting research and subsequently developing the didactic content of the course, as well as creating its evaluations. Additionally, I served as the instructor responsible for delivering the course and grading assignments.It was ruled by the standard WCAG 2.1.

As a QA lead, I was responsible for creating quality strategies, test plans, reviewing requirement documentation, and organizing and supervising my QA teams.I managed multiple projects simultaneously, with teams ranging from 2 to 10 people, including:Web portal update projects, where I led the teams and served as a mentor in a dual training program at CES.I served as the QA lead for the voting software used in university elections and later updated it for national elections… Show more As a QA lead, I was responsible for creating quality strategies, test plans, reviewing requirement documentation, and organizing and supervising my QA teams.I managed multiple projects simultaneously, with teams ranging from 2 to 10 people, including:Web portal update projects, where I led the teams and served as a mentor in a dual training program at CES.I served as the QA lead for the voting software used in university elections and later updated it for national elections in Uruguay. This involved coordinating performance and security testing.I also acted as the project manager and QA lead for an internal project, creating an accessible Learning Management System (LMS) based on the WCAG 2.1 AA standard. This included updating all educational materials on the platform to ensure compliance with the standard. It involved coordinating with sign language interpreters, faculty members, recording studios for video production and editing, and web developers. Show less

I joined CES as a junior tester and gradually worked my way up to the position of senior tester. I started by designing and executing functional tests, and as I gained experience and knowledge, I became involved in other tasks such as designing integration tests, creating scripts for automated testing, conducting database tests, API testing, developing test plans, regression plans, final testing reports, metrics collection, and progress reports.I primarily worked with a client in the… Show more I joined CES as a junior tester and gradually worked my way up to the position of senior tester. I started by designing and executing functional tests, and as I gained experience and knowledge, I became involved in other tasks such as designing integration tests, creating scripts for automated testing, conducting database tests, API testing, developing test plans, regression plans, final testing reports, metrics collection, and progress reports.I primarily worked with a client in the insurance banking industry, participating in projects involving data schema migration and updates, web portal upgrades, and process optimization related to insurance policies. I also worked on an integration project with a CRM system.Furthermore, I had the opportunity to work with government clients, reviewing the accessibility of web portals. I had the chance to work under both the waterfall methodology and the agile Scrum methodology. Show less

Customer service agent for Amazon.es

Customer service agent for Amazon.com NASP

Training and education for the new generation of agents at Amazon.es.

Customer service agent for Amazon.es, performing customer support tasks, quality support, and training workshops.