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Nícolas Thomas Pletsch is listed as Senior Support Engineer at Hexagon Manufacturing Intelligence, a with 1180 employees, based in Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Nícolas Thomas Pletsch.
Nícolas Thomas Pletsch previously worked as International Support Engineer at Hexagon Manufacturing Intelligence and Intern at Hexagon Manufacturing Intelligence. Nícolas Thomas Pletsch holds Bacharelado, Mechanical Engineering from Universidade Feevale.
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Through my time at Hexagon MI, I learned that support is more than simply supporting a product. It's building relationships with your resellers, customers and people interested in the product. At Hexagon, collaboration is key.I aim to provide the most reliable experience to customers that will impact their work life. Focused on EDGECAM, I assist resellers in all areas of our dear product, which is a solution for production. On a day to day basis, I tend to focus on the Post Processing area, being the specialist on the support team.
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São Leopoldo, Rio Grande Do Sul, Brazil
Specialist in Post Processing, aiming to assist our global resellers and corporate customers in any way possible. Used to investigate critical and escalated cases, forwarding the issue to the development team when necessary. Able to deescalate tensions and maintain a cordial relationship with resellers. Group owner of the product forum as well as contributor to the Knowledge Base. Mentored new hires.
São Leopoldo
I learned to work in EDGECAM and learned to investigate support cases. Using Salesforce to manage cases and Jira to register bugs and enhancement requests, I learned the support workflow. The training in EDGECAM was in general areas but I focused mostly on Post Processing.
Other employees you can reach at hexagonmi.com. View company contacts for 1180 employees →
Junho Lee
Colleague at Hexagon Manufacturing IntelligenceGwangmyeong-Si, Gyeonggi, South Korea, Korea, Republic Of
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Christophe Mas
Colleague at Hexagon Manufacturing IntelligenceMâcon, Bourgogne-Franche-Comté, France
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Greg Henry
Colleague at Hexagon Manufacturing IntelligenceWalls, Mississippi, United States
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Lee Tench
Colleague at Hexagon Manufacturing IntelligenceShrewsbury, England, United Kingdom
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Liam Smith
Colleague at Hexagon Manufacturing IntelligenceGreater Cardiff Area, United Kingdom
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Harish Muraleedharan
Colleague at Hexagon Manufacturing IntelligenceIndia
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Luciano Basile
Colleague at Hexagon Manufacturing IntelligenceTurin, Piedmont, Italy
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Linda Simandlová
Colleague at Hexagon Manufacturing IntelligencePrague, Czechia, Czech Republic
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Wissel Dieter
Colleague at Hexagon Manufacturing IntelligenceWetzlar, Hesse, Germany
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Matthieu Poussin
Colleague at Hexagon Manufacturing IntelligenceGreater Tours Area, France
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Quick answers generated from the profile data available on this page.
Nícolas Thomas Pletsch works for Hexagon Manufacturing Intelligence.
Nícolas Thomas Pletsch is listed as Senior Support Engineer at Hexagon Manufacturing Intelligence.
Nícolas Thomas Pletsch is based in Rio Grande Do Sul, Brazil while working with Hexagon Manufacturing Intelligence.
Nícolas Thomas Pletsch has worked for Hexagon Manufacturing Intelligence.
Nícolas Thomas Pletsch's colleagues at Hexagon Manufacturing Intelligence include Junho Lee, Christophe Mas, Greg Henry, Lee Tench, and Liam Smith.
You can use AeroLeads to view verified contact signals for Nícolas Thomas Pletsch at Hexagon Manufacturing Intelligence, including work email, phone, and LinkedIn data when available.
Nícolas Thomas Pletsch holds Bacharelado, Mechanical Engineering from Universidade Feevale.
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