Nicolas Proch Email & Phone Number

Bringing over a decade of experience, I am a seasoned professional with a strong background in financial services, particularly within HSBC Continental Europe. My journey began in 2017 as an AML Analyst, where I provided invaluable support to local AML teams, forged strong business partnerships, and learned the ropes of financial analysis, focusing on fraud issues. In 2018, I transitioned into the role of AML SME & Embedded Coach, where I not only continued to provide support to local AML teams but also took on the responsibility of coaching and t onboarding and training new team members.. This role allowed me to deepen my understanding of AML compliance while honing my skills as a mentor and leader within the organization.Subsequently, I stepped into the role of Customer Support Specialist in 2020, where I managed client legal files, supported various teams with banking power of attorney issues, and promptly responded to juridical requests. My tenure at HSBC has been marked by a commitment to excellence, a drive for continuous improvement, and a passion for delivering exceptional services.Beyond my financial services expertise, I bring a diverse skill set to the table. As a multilingual communicator fluent in both English and French, with strong Polish skills, I have served as a French Language Assistant, corrector, and translator, facilitating seamless communication between stakeholders. Additionally, my experience as an After Sales Specialist at EKOPLAST has honed my sales acumen and customer relationship management skills.In a leadership capacity, I have managed administrative functions for ECEDI, a web agency based in Paris. With a turnover of €3M and 40 employees, I oversaw operations and served prestigious clients such as AFM, Restaurant du Cœur, and Groupe Lagardère, demonstrating my ability to thrive in high-pressure environments and deliver exceptional results.

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  Conservatoire National Des Arts Et Métiers

  Accounting And Business/Management