Nicolas Scalia Email and Phone Number

-Identify the risks and initiating timelines of written correspondence received in the department.-Prepare written correspondence to address and resolve complex and escalated customer concernsfor forward/conventional mortgages.-Review complaints from regulatory agencies-Escalate issues, research, and provide detailed written explanation of resolutions.-Ensure timely acknowledgment of the correspondence received in accordance to policies andprocedures.-Special projects as assigned by Supervisor or Manager.

-Provide exceptional customer service to members and guests.-Make and confirm golf cart reservations -Process cart charges-Provide welcoming, accommodating, and knowledgeable service-Accurately record sales

-Maintained patient files and retrieved files for scheduled appointments; filed patient charts; filedall patient data upon receipt of information; initiated records for new patients on computer;Responded to requests for medical records; processed letters and reports; answered and directedtelephone calls.-Retrieved patient schedules from computer system; distributed lab reports to physicians, andmaterials to other departments; requested information from various departments; responded torequests from other medical offices and insurance companies.