As a Director of Sitecore’s Americas Professional Services team, I manage a talented group of developers with diverse expertise across Sitecore’s suite of products. My role focuses on:Team Leadership: Overseeing the day-to-day operations of the team, from resource allocation and project planning to performance management and professional development.Client Success: Acting as a key point of contact to triage client and partner concerns, ensuring smooth project execution and strong client relationships.Strategic Planning: Coordinating resource allocations and project prioritization to align team efforts with client goals and organizational objectives.In addition to my leadership role, I remain hands-on with client implementations. I lead a specialized team responsible for:Implementing Sitecore solutions, including upgrades, maintenance, and new implementations.Collaborating with clients to understand their unique needs and translating them into successful technical solutions.Ensuring projects are delivered on time and meet high standards of quality.I am passionate about driving client success and fostering a collaborative team environment that delivers value at every stage of the implementation process.

Managing a team of 8-10 highly skilled Sitecore Consultants, as well as working directly with Sitecore clients to oversee and implement robust, performant, solutions.

Managed the Scrum process at Noodle Education, a website working to make educational search easier. Facilitated the delivery of all product requirements to three separate scrum teams, all offshore, as well as the tracking of all work during an iteration. - Scrum Master to fourteen developers and two designers across three development teams- Worked closely with the Product team, consisting of a CPO and two Product Owners, to assist in defining requirements and breaking down stories to feature sets for estimation- Managed bi-weekly Sprint Planning sessions to break down stories to tasks with the scrum teams for their individual two week iterations- Held daily stand ups with each scrum team to surface any impediments and gauge trending velocity- Produced daily burndown charts to increase transparency of feature delivery and team capacity to the Senior Team and company- Scheduled and managed bi-weekly estimation meetings where feature sets for future iterations were estimated for release planning and three month road map planning- Held weekly feature review meetings to keep all teams apprised of features being built across the site as a whole- Assisted the developers with architecting site and database design to increase performance and maintainability- Scripted all backup procedures for the website and databases to work with Amazon S3- Managed Noodle’s Transparensee servers and helped produce searchable dimensions and criteria using Transparensee’s proprietary software/language- Assisted the System Administrator with the build out of new instances on Amazon to support a better development/QA process and to alleviate pressure on the development team to build out said instances- Automated Noodle’s build process for development, testing and production deployments using Teamcity

The primary role as software developer, for Beliefnet, is the maintenance of the Beliefnet website. This includes any issues that may need to be addressed, such as user reported bugs, stability/performance issues and any enhancements projected for the website.Some of my responsibilities included transitioning from a homebrew CMS to Sitecore, transitioning existing newsletter management tools into Sitecore to provide a seamless interaction from Editors to Inbox, and all new module creation and existing module enhancements.I also helped create a better development process by creating build scripts that integrated with TeamCity for continuous integration. We transitioned to Subversion from VSS with a complete tree rebuild in order for easier code access for our shared partners. We also did a full site clean up and code reorganization to limit the number of conflicts and confusion.

Development and maintenance of educational tools for clients. This includes maintaining state wide educational information, such as student scores on tests taken via our "test tunnel", teacher classroom information and entire school district information.This position also handles development and maintenance of internal tools designed to enhance the work flow and better the process for our Client Support Representatives.