Leads student support services including: case management, student conduct, housing & residence life, parent & family engagement, peer education programs, and Title IX investigations.

• Streamlined the check-in and check-out process for all residential buildings on campus • Manage housing assignments, room billing, and systems update for residential students• Coordinate resources, personnel, and oversight for first-year move-in planning and residential closing• Facilitate recruitment, hiring, and training of resident assistants, summer community advisors, facilities associate, and graduate resident coordinators• Partner with the university safety committee to organize fire safety drills in the residence halls

• Incorporate knowledge of diverse communities and skill sets to diversify teaching methods and delivery of content in instruction • Design courses that effectively meet learner and curricular needs • Formulate learning goals and objectives for each course • Prepare sessions and assignments to help students comprehend course content that supports the overall learning outcomes for the course • Develop hands-on experience for learners to engage in theory to practice • Utilize various learning management systems in concert to deliver on-demand e-learning and classroom curriculum to learners

• Manage and influence 30 diverse student organizations to achieve organizational priorities and change, track key performance indicators (KPIs) that yielded 30% growth in membership and 100% university and international compliance • Designed and implemented the student experience curriculum that resulted in the fraternity and sorority community academically outperforming their peers for 3 consecutive years, increased the community’s service-learning hours, and philanthropic giving• Partner with the Center for Health Education and Wellbeing to co-create and deliver data informed ATOD and sexual misconduct programs that led to a 60% increase in attendance and a 40% reduction in alcohol related conduct cases • Recruit, train, and lead teams of 5-10 professional staff persons in agile frameworks to execute project plan deliverables while identifying, resolving, and mitigating risks• Develop and implement assessments to measure student learning to improve current processes and programs • Conduct community-wide development workshops involving risk and harm reduction, diversity and inclusion, mental health first aid, conflict management, and organizational leadership• Collaborate with other program designers and developers, stakeholders, and subject matter experts to develop relevant learning opportunities • Organize and execute various recruitment projects to achieve yearly key deliverables, including data analytics, budget forecasting, cross-functional collaboration, retention, and contingency planning • Facilitate trainings to constituents and stakeholders to enhance program proficiency and increase organizational performance• Motivate and influence cross-functional teams to execute projects and initiatives while proactively keeping stakeholders updated on project milestone completion• Serve on the Dean of Student Life’s on-call crisis rotation for all off-campus undergraduate students and all graduate students totaling over 20,000 students

• Managed the daily operations and an office budget of over $80,000• Advised officers and membership of the National Pan-Hellenic Council (5 organizations) and the Interfraternity Council (9 organizations) through membership recruitment, academic integrity, community service initiative, educational programming, and chapter guidelines • Developed a partnership with the Lewis College of Business to create an internship program in Fraternity and Sorority Life• Supervised 3 professional staff persons and 4 undergraduate interns • Responsible for the instruction and implementation of leadership training events such as the Greek Leadership Retreat, the New Member Summit, and the Chapter Accreditation Program• Standardized the fraternal recruitment process, including orientation, activities, workshops, new member qualification review and bid-matching and Membership Intake Process (MIP)• Coached the executive officers of the Councils with the coordination of campus events such as Homecoming Greek Show, Greek Week, and individual organization philanthropy events• Served as a liaison for the University with local, regional, and national representatives, house corporation boards, and local alumni chapters of both NPHC and IFC• Cultivated relationships with the Student Counseling Center, MU Wellness Center, Student Conduct, and Campus Recreation to provide counter programs to hazing for member development and crisis management• Served as the liaison between the African American Student Association and the historic African-American community in Huntington, West Virginia• Provided leadership development, career exploration, and cultural immersion opportunities for members of the African American Student Association • Served as the chairperson for the division of the student affairs assessment committee • Chairperson of the student affairs strategic engagement taskforce• Ranking member of the Americans with Disabilities Act Committee

• Co-advised the Interfraternity Council, Panhellenic Council, and the National Pan-Hellenic Council • Maintained organizational records including academic, conduct, and ATLAS • Created in-service training opportunities and provide resources for collaborative advising of fraternities and sororities • Planned and implemented the annual new member education program with the governing councils, consisting of more than 600 new members • Co-supervised the Fraternity and Sorority Life graduate assistant • Oversaw the Interfraternity Council’s recruitment schedule and process• Managed recruitment software for Panhellenic formal sorority recruitment• Created and implemented risk management, reduction, and wellness programs• Served as the advisor to the Culture Awareness and Student Engagement Council for the programming board

• Directly supervised 3 residential Greek buildings housing, six organizations, and approximately 180 students• Facilitated weekly one-on-one meetings with two Senior Staff Assistants and bi-monthly with six House Managers• Coordinated office operations between Greek Court and the central housing office • Served in a monthly on-call rotation response, crisis management, and behavioral interventions for roughly 600 residents in Greek Court and University Court Apartments • Utilized Maxient reporting system to manage and adjudicate student conduct cases according to university policies in conjunction with the Office of Student Standards• Managed chapter occupancy and retention efforts of students residing in Greek Court• Promoted residential academic success through the Early Alert notification system