Nicolas Thomas-Pascoe Email & Phone Number
Who is Nicolas Thomas-Pascoe? Overview
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Nicolas Thomas-Pascoe is listed as Job change Coordinator at O-I, a company with 11664 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Nicolas Thomas-Pascoe.
Nicolas Thomas-Pascoe previously worked as Line Leader at O-I and Supervisor, Escalations and Seller Support at Grainger Canada. Nicolas Thomas-Pascoe holds Associate’S Degree, Generalsocial Science from Dawson College.
Email format at O-I
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About Nicolas Thomas-Pascoe
As an accomplished leader and manager, I have a track record of creating and fostering high-performing teams that deliver exceptional results, while cultivating an environment of engagement and retention. My skills in data analysis and automation processes enable me to identify opportunities for continuous improvement and increase operational efficiency. My focus on stakeholder engagement allows me to establish clear visions and strategies for my teams, and my action-oriented mindset drives performance through the use of technology and software to streamline operations.
Listed skills include Microsoft Office, Microsoft Excel, Management, Strategic Planning, and 1 others.
Nicolas Thomas-Pascoe's current company
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Nicolas Thomas-Pascoe work experience
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Line Leader
Current
Supervisor, Escalations And Seller Support
Current- Supervised the recruitment, coaching, and growth of a team of 12 ecommerce customer experience representatives resulting in top 3 rankings across organizational performance indicators, retention rates, and promotions.
- Directed the recruitment, onboarding, and training of 50+ new-hire employees while collaborating with organizational trainers to redesign and enhance the new-hire onboarding program.
- Subject matter expert for a customer experience department of 200+ employees… Show more
- Subject matter expert for a customer experience department of 200+ employees, delivering extensive expertise on logistics, order cycle procedures, and proficiency in systems including SAP, Verint, Finesse, ADP, Sales.
Specialised Customer Service
CurrentCustomer service for clients with strict requirements.Liaison to dispute resolution for Husky.Training facilitator,
Department Manager, Customer Experience Help Desk
- Manage the recruiting, training, coaching, and development of the organization's corporate escalation and resolutions team consisting of 12 representatives; fostering their growth and preparing them for future.
- Coordinate the collection, analysis, and reporting of customer impact data to senior executives, contributing to informed decision-making for enhancing training programs, logistics, technology investments, and process.
- Coordinate the collection, analysis, and reporting of customer impact data to senior executives, contributing to informed decision-making for enhancing training programs, logistics, technology investments, and process.
- Strategize cross-organizationally on multiple projects with business partners to devise targeted solutions for corporate escalations, ensuring the retention of multimillion-dollar clients. Show less
Inside Account Manager
- Leveraged forecasting projections through CRM software to guide customers in making profitable booking and purchasing decisions, resulting in a consistent track record of year-over-year customer growth driven by the.
- Provided comprehensive support to customers throughout the entire procurement life cycle, encompassing logistics activities such as forecasting, importing, warehouse and inventory management, and distribution.
Customer Service Representative
Customer service for one of the fastest growing online stores.
Colleagues at O-I
Other employees you can reach at o-i.com. View company contacts for 11664 employees →
Ingo Schroth
Colleague at O-IGreater Leipzig Area, Germany
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MC
Michelle Coronel Jones
Colleague at O-IEcuador, Ecuador
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JL
Jorge L. Castaneda
Colleague at O-IPeru, Peru
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AG
Ana Guillen
Colleague at O-ICajamarca, Peru, Peru
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JC
Jorge Castrocaballero
Colleague at O-IOmetepec, Guerrero, Mexico, Mexico
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DK
Dany Karolczyk
Colleague at O-IBielsko-Biała Metropolitan Area, Poland
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WS
Wesley Sanders
Colleague at O-IAshburn, Virginia, United States, United States
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PH
Paul Herwynen
Colleague at O-IGeelong West, Victoria, Australia, Australia
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CA
Coralie Auduc
Colleague at O-IFrance, France
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JM
Jordi Marquez
Colleague at O-ICanet De Mar, Catalonia, Spain, Spain
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Nicolas Thomas-Pascoe education
Associate’S Degree, Generalsocial Science
High School Diploma
Frequently asked questions about Nicolas Thomas-Pascoe
Quick answers generated from the profile data available on this page.
What company does Nicolas Thomas-Pascoe work for?
Nicolas Thomas-Pascoe works for O-I.
What is Nicolas Thomas-Pascoe's role at O-I?
Nicolas Thomas-Pascoe is listed as Job change Coordinator at O-I.
Where is Nicolas Thomas-Pascoe based?
Nicolas Thomas-Pascoe is based in Ottawa, Ontario, Canada while working with O-I.
What companies has Nicolas Thomas-Pascoe worked for?
Nicolas Thomas-Pascoe has worked for O-I, Grainger Canada, Acklands-Grainger, In-Sport Fashion, and Altitude-Sports.Com.
Who are Nicolas Thomas-Pascoe's colleagues at O-I?
Nicolas Thomas-Pascoe's colleagues at O-I include Ingo Schroth, Michelle Coronel Jones, Jorge L. Castaneda, Ana Guillen, and Jorge Castrocaballero.
How can I contact Nicolas Thomas-Pascoe?
You can use AeroLeads to view verified contact signals for Nicolas Thomas-Pascoe at O-I, including work email, phone, and LinkedIn data when available.
What schools did Nicolas Thomas-Pascoe attend?
Nicolas Thomas-Pascoe holds Associate’S Degree, Generalsocial Science from Dawson College.
What skills is Nicolas Thomas-Pascoe known for?
Nicolas Thomas-Pascoe is listed with skills including Microsoft Office, Microsoft Excel, Management, Strategic Planning, and Customer Service.
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