Nicolás Vitta Email & Phone Number

Copenhagen Municipality, Capital Region Of Denmark, Denmark

• @Boehringer-Ingelheim IT System Analyst
• People Management
• Work in an Agile project team (Scrum & Kanban)
• AWS Data Application Management
• Change Management

Buenos Aires, Argentina

• Global Software Owner and System Lead for +30 Configuration Items.
• Vendor Contracts negotiation.
• Process Lead – Proposal and Implementation of IT processes.
• Documentation Lead – Documentation Creation, update, improvement, audit and mentoring to colleagues.
• Providing expert advice to other engineers.
• Application Coordinator – KT Transition supervisor.

Gran Buenos Aires, Argentina

• Hired as Intern - Performing same activities as Senior System Analyst.
• System Lead for GxP applications.

Gran Buenos Aires, Argentina

• Software Owner and System Lead.
• Software End to End Support: Enablement, Documentation, Distribution, Troubleshooting and Decommission.
• Software License Renewal, Balance Review and Audit.
• Software Configuration Management, Registration, Documentation.
• Supporting and maintaining non-GxP Applications.
• Infrastructure Analysis and Process Improvement.

Gran Buenos Aires, Argentina

• Help Desk and On-Site Support.
• End user support: Troubleshooting Desktops, Laptops, MAC, Cellphones, IP Telephony (Avaya), Network Printers, Network cabling, Meeting Room's Equipment, etc.
• Active Directory User Management and Administration.
• Gmail Groups and Users Management.
• Office365 User Administration
• Equipment Inventory and Control, Hardware Stock Management, Toner (for laser printers) Stock Management, Distribution Lists Management, etc.

Saavedra

• Help Desk and On Site Support for Astrazeneca S.A.
• End user support: Troubleshooting Desktops, Laptops, iPads, Cellphones, IP Telephony (Cisco), Network Printers, Network cabling, Meeting Room's Equipment, etc.
• Active Directory User Administration.
• IT Induction to New Joiners.
• Equipment Inventory and Control, Hardware Stock Management, Toner (for laser printers) Stock Management, Distribution Lists Management, etc.
• Incident Management using Remedy, ServiceNow, SpiceWorks.

Capital Federal

• Help Desk and On-Site Support for Astrazeneca S.A.
• End user support: Troubleshooting Desktops, Laptops, iPads, Cellphones, IP Telephony (Cisco), Network Printers, Network cabling, Meeting Room's Equipment, etc.
• Active Directory User Administration.
• IT Induction to New Joiners.
• Equipment Inventory and Control, Hardware Stock Management, Toner (for laser printers) Stock Management, Distribution Lists Management, etc.
• Incident Management using Remedy, ServiceNow, SpiceWorks.

Almagro

La Boca

• IT Hardware Support for Accenture S.A. (Roque Sáenz Peña, 777 building)
• IT Hardward Warranty Management and Hardware Replacement.
• Incident Management.